Endpoint Protection Services
Endpoint Protection Services for SMBs Across Newcastle and the North East.
Trustack provides comprehensive endpoint protection services to keep your users, devices and data secure wherever they work. As endpoints continue to be a primary target for cyber‑attacks, businesses need more than a basic antivirus. Our endpoint protection and endpoint support services combine prevention, visibility and hands‑on support to reduce risk and keep users productive.
Our Valued Customers
Fully Managed Service
We handle everything from day‑to‑day support to patching, threat response and device management.
Proactively Security Hardened
Your devices benefit from automated patching, risk analysis, ransomware protection, and continuous improvements.
Continuously Monitored
24/7 monitoring, alerting and remediation mean issues are addressed quickly, often before users even notice.
Next Gen Antivirus
We utilise next generation antivirus and advanced threat defence technology to give you stronger protection against cyber threats.
Endpoint support to keep your company productive
Endpoint Support is covered as part of our IT Support Packages and ensures the devices your teams rely on run smoothly and securely. This covers everything a traditional on premise support team would provide such as printing issues, PC queries, antivirus troubles and more.
We also bring a range of proactive monitoring and patch visibility to our endpoint support package, including managed detect and response with 24 7 continuous monitoring on all endpoint devices, no matter the location.
How our Endpoint Support service works
Deployment
Tools are installed centrally, minimising disruption for users. A restart may be required but this is planned and communicated clearly.
Protect & Monitor Endpoints
Once deployed, endpoints are continuously monitored for threats, vulnerabilities and unusual behaviour. The platform identifies ransomware‑style activity.
Continuous Support
Users have direct access to Trustack’s support team via the endpoint agent, email or phone. This ensures issues are resolved quickly.
Why Choose Trustack?
Customer First
We put our customers first always. We’re proactive, responsive, and focused on delivering a smooth experience at every step.
Excellence Through Teamwork
Our collaborative team works seamlessly to provide expert endpoint support and consistent, high-quality service.
Trusted Innovation & Integrity
We rigorously test every endpoint solution to ensure it’s right for your business, always with integrity and your goals in mind.
Network Services that Protect your environment
Endpoint protection works most effectively when supported by strong Network and Connectivity and Managed IT Services.
Working alongside services such as firewall support, switch support, and infrastructure hardware and software, we help ensure your endpoints, network and core infrastructure are working together efficiently.
This approach allows security controls, connectivity and support to align properly, improving performance, and helping prevent issues on your network.
Hear From Our Customers
Unipres
Andrew Furness
Controller - Information Systems, Unipres UK Limited
“Trustack has been a trusted partner of Unipres for 11 years now. The stack of products they’ve worked with us to implement at Unipres has grown from an initial implementation of VMware vSphere to VMware Horizon, Veaam Backup and Replication and Trend Deep Security to name a few. We feel confident that they will implement specialist manufacturing IT solutions tailored to our business needs and deliver them to the requirements and quality Unipres expect as an organisation.”
Collingwood Business Solutions
Michael Ward
IT Director, Collingwood Business Solutions Limited
“Trustack are a trusted partner who have worked with us for a number of years. They know our business and have in depth knowledge of our complex infrastructure whether that be security, networking, virtualisation or any other parts that play an integral role in our success as an IT service provider and Insurance distribution business. Trustack have been a major part of Collingwood’s success working with us to enable us to scale accordingly with innovative solutions and robust security”
Muckle LLP
Andrew Black
Director of IT, Muckle LLP
“We rely on Trustack to help us deliver innovative, cost-effective technology. Their extensive technical knowledge and legal industry experience means they always offer us reasoned, pragmatic advice.”
“Trustack always stay one step ahead when it comes to providing the latest products and services. They understand our business and work proactively with our IT team to ensure we always deliver the best service to the firm and our clients.”
Our Case Studies
FAQs
Why isn't our traditional antivirus enough to protect the business anymore?
Traditional antivirus relies on known signatures, which struggle to detect modern threats such as ransomware, fileless malware and zero‑day attacks. Endpoint protection services use behavioural and threat‑based detection to identify suspicious activity much earlier.
How does this service protect employees working from home?
Endpoint protection runs directly on the device, meaning users are protected whether they’re on the office network, at home or travelling. Threat detection, monitoring and support remain active regardless of location.
What is the difference between Endpoint Protection and Managed Detection & Response (MDR)?
Endpoint protection focuses on preventing and blocking threats at the device level. MDR goes further by providing 24/7 threat monitoring, investigation and response across endpoints, identities and networks. Many organisations use endpoint protection as a foundation and add MDR for advanced threat response.
If a computer gets infected with ransomware, can you recover the data?
Does this solution help us meet compliance standards like GDPR or Cyber Essentials?
Yes. Endpoint protection supports compliance by reducing malware risk, enforcing device security controls, and helping prevent data loss. When combined with patching, access controls and backup, it supports requirements within GDPR and Cyber Essentials.
How do we deploy this to all our staff without disrupting their work?
Most components can be deployed remotely and silently. In some cases, users may need to restart their device to complete installation or patching. We plan deployments carefully, communicate clearly with users, and ensure support is available throughout the rollout.