Infrastructure Hardware & Software Services
Secure Infrastructure Hardware and Software for SMBs across the North East and Newcastle.
Infrastructure hardware and infrastructure software form the foundation of your IT environment, supporting everything from applications and data storage to user access and security. Trustack designs, delivers and supports enterprise‑grade infrastructure hardware and software to ensure your systems are secure, resilient and built to support long‑term growth.
Our Valued Customers
Built around your environment
We fit the service to your current infrastructure hardware and infrastructure software.
Managed day to day
Monitoring, patching and small changes are handled for you. You only hear from us when needed.
Specialists on hand
Engineers with proven hardware and software experience fix issues quickly and give practical advice.
Secure by default
Access, logging and update practices follow best practice from the start.
Infrastructure Hardware & Software That Support Your Business
As part of our wider Managed IT Services, we design, deliver and support enterprise‑grade infrastructure hardware and infrastructure software. This includes servers, virtualisation platforms, storage and core infrastructure software, all built to support secure access, reliable performance and long‑term growth. We monitor and manage infrastructure proactively, act on alerts, apply updates and patches, and support recovery when issues occur, helping keep your systems available and secure.
Many organisations face challenges such as limited in‑house time, evolving infrastructure requirements, and uncertainty around on‑premises, cloud or hybrid models. We remove that complexity by managing the infrastructure for you. Our team helps you choose the right infrastructure model, designs and configures it correctly from day one, and supports it. This means improved reliability, reduced risk and an infrastructure platform that can adapt as your business evolves, without locking you into unnecessary hardware.
How our infrastructure hardware & software service works
Assessment
We assess your existing infrastructure, workloads and future plans to design an infrastructure solution aligned to your business requirements.
Deployment
We deploy infrastructure hardware and configure infrastructure software platforms securely and consistently, ensuring minimal downtime.
Supporting
Infrastructure is monitored, patched and supported as part of a managed service, helping maintain performance, availability and security.
Why Choose Trustack?
Customer First
We put our customers first always. We’re proactive, responsive, and focused on delivering a smooth experience at every step.
Excellence Through Teamwork
Our collaborative team works seamlessly to provide expert infrastructure support and consistent, high-quality service.
Trusted Innovation & Integrity
We rigorously test every infrastructure solution to ensure it’s right for your business, always with integrity and your goals in mind.
Network Support That Keeps You Secure and Connected
Infrastructure hardware and software sits within our Infrastructure & Virtualisation and Managed IT Services, allowing infrastructure to be continuously monitored, patched, and supported by experienced engineers.
Your infrastructure works alongside Hypervisor Support to ensure every aspect of your infrastructure is strong and support. This approach improves visibility, reduces risk and ensures infrastructure components work together efficiently.
Hear From Our Customers
Unipres
Andrew Furness
Controller - Information Systems, Unipres UK Limited
“Trustack has been a trusted partner of Unipres for 11 years now. The stack of products they’ve worked with us to implement at Unipres has grown from an initial implementation of VMware vSphere to VMware Horizon, Veaam Backup and Replication and Trend Deep Security to name a few. We feel confident that they will implement specialist manufacturing IT solutions tailored to our business needs and deliver them to the requirements and quality Unipres expect as an organisation.”
Collingwood Business Solutions
Michael Ward
IT Director, Collingwood Business Solutions Limited
“Trustack are a trusted partner who have worked with us for a number of years. They know our business and have in depth knowledge of our complex infrastructure whether that be security, networking, virtualisation or any other parts that play an integral role in our success as an IT service provider and Insurance distribution business. Trustack have been a major part of Collingwood’s success working with us to enable us to scale accordingly with innovative solutions and robust security”
Muckle LLP
Andrew Black
Director of IT, Muckle LLP
“We rely on Trustack to help us deliver innovative, cost-effective technology. Their extensive technical knowledge and legal industry experience means they always offer us reasoned, pragmatic advice.”
“Trustack always stay one step ahead when it comes to providing the latest products and services. They understand our business and work proactively with our IT team to ensure we always deliver the best service to the firm and our clients.”
Our Case Studies
FAQs
What are the core components of a complete IT infrastructure?
A complete IT infrastructure typically includes compute (servers or VMs), storage, networking, operating systems, virtualisation platforms, security controls and monitoring tools, all working together to support applications and users.
Should we keep our infrastructure on-premises or move to a cloud model?
This depends on workload requirements, compliance, performance needs and cost considerations. Many organisations benefit from a hybrid model that combines on‑prem and cloud infrastructure.
What is the difference between physical servers and virtual machines (VMs)?
Physical servers are dedicated hardware systems. Virtual machines run on shared physical hardware using virtualisation software, allowing better resource utilisation, flexibility and resilience.
How is cybersecurity integrated into the infrastructure layers?
Security is built into infrastructure through secure configuration, access controls, segmentation, patching, monitoring and integration with wider security services.
What is Infrastructure as Code (IaC) and why should we use it?
Infrastructure as Code uses software definitions to deploy and manage infrastructure consistently. It helps reduce configuration drift, improve repeatability and support scalable environments.
How do I decide between NAS (Network Attached Storage) and SAN (Storage Area Network)?
NAS is typically suited to file storage and shared access, while SAN is designed for high‑performance workloads and virtualised environments. The right choice depends on performance, resilience and scalability requirements.