About us

Trustack MSP Cyber Security, IT Services, IT Support. Two women and a man, office setting, engaged in discussion over documents. The woman with a bun advises on papers while colleagues listen intently. A desk with a plant and laptop suggests a professional environment

About Us

Being at the cutting edge of technology for over 17 years, Trustack has become a leader in our field.

Why Trustack?

Tracing our roots back to 2006 and formed in 2019, we’re well seasoned, well run and well respected.
Our strength lies in our breadth and depth of expertise and experience, we’re trusted experts who nurture, educate and enhance our client teams.

Relationships built on trust, honesty and integrity.

We understand that cyber security isn’t just about protecting data and networks, it’s also about building trust and fostering strong connections that provide peace of mind. This approach has helped us develop lasting client and vendor relationships spanning over a decade.

Innovation is at the core of everything we do.

It’s what gets us out of bed in the morning. It keeps us relevant, energised and laser focused on the future. We strive to be first-to-market when adopting new and exciting vendor technologies. It’s an ambitious and relentless attitude towards improving our stack that keeps our clients at the forefront of technology.

At Trustack we are always true to our word and deliver on our promises.

Our team’s expert technical capability is matched only by how much we care, which is clear to see through our outstanding customer service. This dedication and the accountability of our personable team is a key part of what makes us a trusted partner.

Our values at Trustack

To support our mission of building a trusted, sustainable and socially responsible organisation we live by five core values.

Customer First

Our customers are at the centre of our world. We strive to ensure our clients never have to chase us for an update on a service ticket, project or quote. We always stay focused on our customers to deliver the best possible experience at every touchpoint.

One Team

We work as one team and we understand we’re nothing without each other. From office management to our support team delivering first-class assistance and everything in-between. We communicate and collaborate effectively to benefit our clients.

Focussed on Excellence

We hold very high standards in every aspect of our business. From our client relationships and expert technical capability to outstanding customer service. Our focus on excellence is a key part of what makes us a trusted partner to our clients.

Make it Happen

We set expectations and we’re realistic with our colleagues and customers. But ultimately, we approach every challenge – and there are many – with a positive and proactive attitude. As a customer-focused company, we ensure that we never over promise.

Do the Right Thing

From being commercially fair, to designing the right solution for the client. It’s all about doing the right thing. By doing the right, we always remain customer-focused and, in turn, growing sustainably and responsibly.

Cultivating Success

Trustack constantly looks for innovative and ground breaking technology that supports our mission to drive business outcomes for our customers. Once a need within our client base is identified we rigorously test several comparable solutions, in a structured evaluation process, before taking the most appropriate one to our customer base. This ensures we are always keeping our customers on the front foot when it comes to supporting and securing their business, with the re-assurance we have thoroughly tested any technology before we put the Trustack seal approval to it.

We’re proud of our client and vendor relationships, some spanning over a decade.