Next-Generation Antivirus (NGAV)
Dependable Next Generation Antivirus for SMBs in Newcastle and Across the North East.
Trustack’s fully managed next generation antivirus (NGAV) service gives SMBs in Newcastle and the North East stronger, smarter protection against cyber threats by utilising features such as advanced threat protection, network protection and vulnerability management.
Our Valued Customers
Machine Learning Agorithms
NGAV learns patterns from large datasets and adapts as threats evolve.
Real-Time Threat Intelligence
You will get continuous updates about new strains, vulnerabilities and attack vectors.
Behaviour-Based Detection
Our NGAV monitors both file and process activity for suspicious behaviour.
Lightweight Antivirus
As most of the processing happens in the cloud, it uses minimal resources.
Next Gen Antivirus that actively stops ransomware
Named customers choice in 2026, our next generation antivirus software doesn’t just block viruses, but also includes vulnerability management capability which scans your system for misconfigurations or missing patches and resolves them, meaning you are always protected.
As a fully managed service, we handle everything for you from onboarding and configuration through to patching and optimisation, so your protection is always up to date. Alongside core antivirus features such as network protection, you’ll also benefit from Advanced Threat Defence (ATD), which is an innovative approach that detects ransomware and zero-day attacks in real time using advanced heuristic methods. It also includes ransomware mitigation which is designed to reduce the impact of an active breach.
We tailor our next gen AV solutions around customers individual needs, meaning you get the best solution for your requirements.
How our NGAV service works
Configuration
Onboard & Deploy
We onboard your devices and deploy the solution across your organisation. We work to minimise downtime and aim to schedule deployment at times that suit your team.
Fully Managed
After deployment, your NGAV service is fully managed by us. We handle patching, vulnerability management, and continuous optimisation.
Why Choose Trustack?
Customer First Approach
We put our customers first always. We’re proactive, responsive, and focused on delivering a smooth NGAV experience.
Excellence Through Teamwork
Our collaborative team works seamlessly to provide expert NGAV support and consistent, high-quality service.
Trusted Innovation & Integrity
We rigorously test every NGAV solution to ensure it’s right for your business, always with integrity and your goals in mind.
IT Security to secure your foundations
At Trustack, we put our customers first and build relationships on trust honesty and integrity, an approach we bring to all of our IT Support services.
Next generation antivirus forms a part of our IT Security and wider Managed IT Services, and can work alongside other solutions to secure your everyday tech and strengthen your overall security foundations.
Alongside NGAV, we also provide Email Gateway security and Azure CVE Remediation, giving you automated, always-on defence across your business, suited to your individual needs.
Hear From Our Customers
Unipres
Andrew Furness
Controller - Information Systems, Unipres UK Limited
“Trustack has been a trusted partner of Unipres for 11 years now. The stack of products they’ve worked with us to implement at Unipres has grown from an initial implementation of VMware vSphere to VMware Horizon, Veaam Backup and Replication and Trend Deep Security to name a few. We feel confident that they will implement specialist manufacturing IT solutions tailored to our business needs and deliver them to the requirements and quality Unipres expect as an organisation.”
Collingwood Business Solutions
Michael Ward
IT Director, Collingwood Business Solutions Limited
“Trustack are a trusted partner who have worked with us for a number of years. They know our business and have in depth knowledge of our complex infrastructure whether that be security, networking, virtualisation or any other parts that play an integral role in our success as an IT service provider and Insurance distribution business. Trustack have been a major part of Collingwood’s success working with us to enable us to scale accordingly with innovative solutions and robust security”
Muckle LLP
Andrew Black
Director of IT, Muckle LLP
“We rely on Trustack to help us deliver innovative, cost-effective technology. Their extensive technical knowledge and legal industry experience means they always offer us reasoned, pragmatic advice.”
“Trustack always stay one step ahead when it comes to providing the latest products and services. They understand our business and work proactively with our IT team to ensure we always deliver the best service to the firm and our clients.”
Our Case Studies
FAQs
What is the technical difference between traditional Antivirus and Next-Generation Antivirus (NGAV)?
Traditional antivirus relies on signature‑based detection, which means it can only stop threats once the database has been updated. This delay creates a window where new or evolving viruses can slip through. On the other hand, Next‑Generation Antivirus (NGAV) typically runs through the cloud, giving you instant protection and the ability to detect zero‑day exploits without waiting for updates. NGAV also includes advanced features beyond traditional antivirus, such as AI‑driven behaviour analysis to identify ransomware and other emerging threats in real time.
How does NGAV help businesses meet UK GDPR compliance requirements?
Next‑Generation Antivirus supports GDPR compliance by giving you stronger, more proactive protection against modern threats. GDPR requires organisations to have “appropriate technical and organisational measures” in place to safeguard personal data, and NGAV helps you meet this by detecting and blocking threats in real time including ransomware, fileless attacks and zero‑day exploits. Instead of relying on outdated signature updates, NGAV uses behaviour‑based analysis and cloud‑driven detection to reduce the risk of a data breach and keep personal information secure.
What is the difference between NGAV and Managed Detection and Response (MDR)?
NGAV protects your devices by blocking threats before they run, using behavioural analysis and AI. MDR goes further, providing 24/7 monitoring, human‑led investigation and real‑time response to anything that slips past preventative defences. NGAV is your prevention layer and MDR is your detection and response layer, they work together to give you complete protection.
Can we implement a managed NGAV solution without disrupting our daily operations?
We aim to keep disruption as low as possible, but there will be a small amount of impact during the initial onboarding phase. When we first deploy NGAV, we run more aggressive patch cycles to bring your devices up to a strong security baseline quickly. This is important for reducing risk early, but we stagger the rollout in batches to avoid any major interruption to your business. Once this initial uplift is complete, the service settles into a weekly rhythm. Devices just need a restart once a week, and this can be set around your requirements, whether that’s completely flexible or enforced for critical security updates.
What specific features should an SMB look for when choosing an NGAV provider?
SMBs should look for NGAV features that provide strong, proactive protection rather than relying on outdated signature checks. Key features include AI‑driven behaviour detection, real‑time threat intelligence, anti‑exploit and ransomware protection, web and network filtering, and automated patching. Trustack’s NGAV platform includes all of these, delivered through a lightweight agent and fully managed service, giving SMBs enterprise‑grade protection.