SASE (Secure Access Service Edge)
Revolutionising Cybersecurity with Secure Access Service Edge (SASE) Article Publish Date: What is SASE? Secure Access Service Edge (SASE) is a security system. It combines SD-WAN and Zero Trust security into one platform. This platform is delivered through the cloud. This model securely connects users, systems, endpoints, and remote networks to applications and resources, regardless of their location. Organisations need strong and flexible security to protect their data and systems. Secure Access Service Edge (SASE) is a new way to combine networking and security. It provides a single solution that users access through the cloud. Many companies do not get all the benefits of SASE. They see it as just another security tool. They should view it as a complete system. SASE combines networking and security into one approach. Organisations should adopt a comprehensive SASE strategy, integrating SD-WAN and ZTNA, to enhance their solutions. Implementing SASE with partners like Netskope will improve security, management, and cloud service support against evolving threats. Key Components of SASE Software-Defined Wide Area Network (SD-WAN): SD-WAN improves the user experience. It creates virtual connections between different points. This makes it easier to manage security and rules. Zero Trust Network Access (ZTNA): ZTNA makes sure that access to applications and data is given only after strict identity checks. It follows the rules of Zero Trust and uses strong access control policies. Secure Web Gateway (SWG): SWG filters internet traffic to block harmful sites, stop data leaks, and enforce usage rules. Cloud Access Security Broker (CASB): CASB helps organisations monitor and manage cloud services to ensure security and protect important data. Firewall-as-a-Service (FWaaS): FWaaS offers cloud-based firewall services, ensuring strong threat protection and traffic monitoring without needing physical hardware on-site. The Gartner Magic Quadrant and Netskope’s Leadership The Gartner Magic Quadrant is a well-known research method. It provides a detailed look at a market’s direction and maturity. It also highlights the main companies in that market. In the world of SASE, the Magic Quadrant looks at vendors. It measures how well they can execute and how complete their vision is. Netskope is a leading company in the Gartner Magic Quadrant for SASE. This shows that it has a strong and innovative approach to cybersecurity. Netskope’s platform is great at combining important security features. These include CASB, SWG, and ZTNA. This provides a smooth and safe experience for users. This recognition highlights Netskope’s commitment to advancing the SASE framework and its ability to meet the dynamic needs of modern enterprises Netskope is a leader in security. Their NewEdge network is a strong private cloud. It provides fast and reliable access to apps and data. This infrastructure not only enhances security but also optimises performance, making it a preferred choice for organisations aiming to implement a robust SASE strategy Benefits of SASE Enhanced Security: SASE combines various security features into one platform, offering strong protection against many different threats. Improved User Experience: SASE offers secure access to applications and data from anywhere. This is very helpful for remote and hybrid work environments. Simplified Management: SASE lets organisations manage security settings from a single location. This makes management easier. It also reduces the workload for IT teams. Scalability and Flexibility: SASE is a cloud solution that can grow with a business. It offers flexibility to adapt to changing needs. It also helps respond to new security threats. Implementing SASE Adopting SASE involves several key steps: Assess Current Security Posture: Organisations should start by evaluating their existing security infrastructure and identifying gaps that SASE can address. Define Security Policies: Establish clear security policies that align with the principles of Zero Trust and least privilege access. Select a SASE Provider: Choose a reliable SASE provider. They should offer a complete set of security services. These services must fit your organisation’s needs. Deploy and Integrate: Implement the SASE solution and connect it with current systems and workflows. Make sure all users and devices are included in the new security framework. Monitor and Optimise: Regularly check the SASE solution’s performance and adjust it to improve security and user experience. Conclusion SASE provides a unified security solution for cloud systems, enhancing protection, simplifying management, and supporting organisations in maintaining cybersecurity amid evolving digital threats. Netskope’s top position in the Gartner Magic Quadrant confirms SASE’s effectiveness in enhancing cybersecurity for organisations. Trustack has partnered with Netskope, a leader in Secure Access Service Edge (SASE) and a top right performer in the Gartner Magic Quadrant. Explore how our advanced SASE solutions can enhance your cybersecurity—contact us today! Our articles on Zero Trust and Secure Service Edge (SSE) are beneficial for enhancing your understanding of security. Get your business on the front foot
SSE (Security Service Edge)
Enhancing Cybersecurity in the Cloud Era As organisations increasingly adopt cloud services and remote work models, traditional network security approaches are proving insufficient. Secure Service Edge (SSE) is a new cloud-based solution that helps tackle cybersecurity challenges effectively and comprehensively. SASE integrates both networking and security services, providing secure, optimised access to applications and data. SSE focuses on security using tools such as secure web gateways and zero trust access. However, it does not have the networking features that SASE offers. Article Publish Date: What is Secure Service Edge (SSE)? Secure Service Edge (SSE) is a cybersecurity framework that integrates multiple security services into a unified, cloud-delivered solution. SSE helps keep users, apps, and data safe no matter where they are. It ensures secure access and strong protection against threats. Key Components of SSE Zero Trust Network Access (ZTNA): ZTNA makes sure that access to applications and data is based on strict identity checks and access rules. Unlike traditional VPNs, ZTNA offers detailed access. This means users can connect only to the specific resources they need. Secure Web Gateway (SWG): SWG keeps users safe online by checking internet traffic. It blocks harmful websites, stops data leaks, and ensures proper internet use. Cloud Access Security Broker (CASB): CASB helps organisations monitor and manage cloud services, ensuring security policies are followed, identifying unauthorised use, and protecting sensitive data in cloud applications. Firewall-as-a-Service (FWaaS): FWaaS offers cloud-based firewall services, ensuring strong threat protection and traffic monitoring without needing physical hardware on-site. Benefits of SSE Enhanced Security: SSE combines many security features into one platform. This gives strong protection against many types of threats. It also makes managing security easier. You won’t have to deal with different security tools anymore. Improved User Experience: SSE provides safe and easy access to applications and data. This works well for people who work from home or in mixed settings. Simplified Management: With SSE, organisations can manage their security policies and settings from one central console. This makes administration easier and lessens the load on IT teams. Scalability and Flexibility: SSE is a cloud-based solution. It can easily grow to meet the needs of an organisation. It offers the flexibility to adjust to changing business needs and threats. The Gartner Magic Quadrant and Netskope’s Leadership The Gartner Magic Quadrant is a research method and a visual tool. It shows a market’s direction, maturity, and key players. The Magic Quadrant assesses vendors in SSE by their execution skills and overall vision. Netskope has been recognised as a Leader in the Gartner Magic Quadrant for Security Service Edge for multiple years. Netskope leads in SSE with integrated CASB, SWG, and ZTNA for secure, Zero Trust access to applications and data. Netskope’s placement in the Gartner Magic Quadrant highlights its innovative cybersecurity solutions and high-performance NewEdge network. Implementing SSE Adopting SSE involves several key steps: Assess Current Security Posture: Organisations should first look at their current security systems. They need to find gaps that SSE can help fix. Define Security Policies: Create clear security rules. These rules should follow the ideas of Zero Trust and least privilege access. Select an SSE Provider: Select a trusted SSE provider that offers a range of security services tailored to your organisation’s specific requirements. Deploy and Integrate: Set up the SSE solution. Connect it with current systems and workflows. Ensure that the new security plan includes all users and devices. Monitor and Optimise: Keep an eye on how the SSE solution is working. Make changes as needed to improve security and user experience. Conclusion Secure Service Edge (SSE) provides a strong and flexible way to protect cloud-based environments. By integrating key security functions into a unified platform, SSE enhances security, simplifies management, and improves the overall user experience. As organisations continue to embrace digital transformation, adopting SSE will be crucial for maintaining a strong cybersecurity posture. Netskope’s leadership in the Gartner Magic Quadrant further validates the effectiveness of SSE in providing comprehensive security solutions. By leveraging Netskope’s advanced capabilities, organisations can confidently navigate the complexities of modern cybersecurity and ensure the protection of their digital assets. Get your business on the front foot
Zero Trust
Understanding Zero Trust: A Modern Approach to Cybersecurity Traditional security models are increasingly inadequate. The rise of cloud computing, remote work, and sophisticated cyber threats necessitates a more robust and dynamic approach to cybersecurity. Enter Zero Trust, a security model that fundamentally redefines how organisations protect their data and systems. Article Publish Date: What is Zero Trust? Zero Trust is a security framework based on the principle of “never trust, always verify.” Zero Trust is different from traditional security models. Traditional models believe everything inside a network can be trusted. Zero Trust assumes that threats can come from inside and outside the network. No user or device is trusted by default. This is true whether they are inside or outside the network. Here are the key principles of Zero Trust: Continuous Monitoring and Verification: Zero Trust assumes that attackers can be both inside and outside the network. Therefore, it continuously verifies the identity and integrity of users and devices. This involves regular re-authentication and monitoring of user activities to detect any anomalies. Least Privilege Access: This principle ensures that users have the minimum level of access necessary to perform their tasks. By limiting access rights, organisations can reduce the risk of unauthorised access to sensitive data. Micro-Segmentation: Zero Trust divides the network into smaller, isolated segments. This way, even if an attacker gains access to one segment, they cannot easily move laterally across the network. Strong Authentication: Implementing multi-factor authentication (MFA) is a cornerstone of Zero Trust. It adds an extra layer of security by requiring users to provide multiple forms of verification before accessing resources. Organisations can enhance the security of their digital assets and maintain the robustness of their networks by strictly following the principles of continuous verification, minimal access privilege, and robust authentication. Implementing Zero Trust Adopting a Zero Trust model involves several steps: Identify and Classify Assets: Companies need to first pinpoint all their digital resources, such as data, applications, and hardware. Categorise these resources according to their sensitivity and significance aids in ranking security precautions. Establish strong identity verification: Enforcing strong identity confirmation methods, like MFA and biometric verification, guarantees that only approved users have access to vital resources. Limit user and device access rights to the minimum needed: This reduces potential security risks and helps protect the organisation from attacks Monitor and Analyse Traffic: Continuous monitoring of network traffic and user activities helps in detecting and responding to suspicious behaviour in real-time. Regularly Update Security Policies: As cyber threats evolve, so should security policies. Regularly reviewing and updating security protocols keeps the organisation protected against new and emerging threats. Benefits of Zero Trust Zero Trust offers enhanced security by continuously verifying users and devices, which significantly reduces the risk of data breaches and unauthorised access. It also improves compliance by helping organisations meet regulatory requirements through strict access controls and robust security measures. Additionally, Zero Trust provides greater visibility into network activities through continuous monitoring, enabling quicker detection and response to potential threats. Get your business on the front foot
Security at What Cost? The True Price of Cybersecurity
Security at What Cost? The True Price of Cybersecurity Article Publish Date: Businesses are under constant threat from cyberattacks. The increasing frequency and sophistication of these attacks have made cybersecurity a top priority for organisations of all sizes. But with the growing need for robust security measures comes the inevitable question: Is paying less for cybersecurity the best option for your business? The cost of a cyberattack can be catastrophic, yet many companies still choose to skimp on cybersecurity, betting that a cheaper solution will be “good enough.” But is paying less worth the risk to protect your business from increasingly sophisticated threats? The Illusion of Savings Many companies, especially small to medium-sized businesses, often operate under tight budgets. The appeal of cost-effective cybersecurity solutions can be tempting, offering seemingly sufficient protection without breaking the bank. However, this approach can lead to a dangerous trade-off. The reality is that cutting corners on cybersecurity may save money upfront, but it could leave your business exposed to devastating risks that far outweigh the initial savings. A breach can result in financial loss, reputational damage, legal liabilities, and operational downtime. The aftermath of an attack is not only costly but can also be crippling, especially for businesses that believed a basic level of security was “good enough.” The Value of Comprehensive Protection Investing in comprehensive cybersecurity is not just about preventing attacks; it’s about ensuring your business can respond swiftly and effectively when threats arise. This is where Arctic Wolf’s Concierge Security® Team (CST) sets itself apart. Arctic Wolf combines cutting-edge AI with human expertise to deliver unparalleled security. Unlike many lower-cost solutions that rely solely on automated systems, Arctic Wolf’s approach integrates advanced technology with the insights of seasoned security professionals. This combination ensures that threats are detected and neutralised before they can cause harm, offering a level of protection that is both proactive and adaptive. Arctic Wolf’s Concierge Security®: More Than Just a Service Arctic Wolf’s Concierge Security® service goes beyond traditional services. Their team of security experts works closely with your organisation to understand its unique challenges and tailor security solutions accordingly. This personalised approach ensures that your business is not just protected by generic measures but by a strategy specifically designed to address your vulnerabilities. This is why they are a trusted partner of Trustack. The AI-driven components of Arctic Wolf’s service provide real-time threat detection and analysis, while the human element offers contextual understanding and decision-making that machines alone cannot replicate. This dual approach creates a dynamic defence system that adapts to the ever-evolving landscape of cyber threats. The True Cost of Security While Arctic Wolf’s Concierge Security® service may come with a higher price tag than some other solutions, the level of security it provides is unmatched. Businesses should ask themselves, “How much does it cost?” but should rather ask “What is the cost of not having this level of security?” Investing in comprehensive and quality service means investing in peace of mind. A commitment to ensuring that your business not only reacts to threats but also stays ahead exists. The cost of comprehensive cybersecurity is an investment in your company’s future—a future where your business can grow and thrive without the looming fear of a devastating cyberattack. The High Stakes of Cybersecurity In today’s world, cybersecurity is not an area where businesses can afford to cut costs. The stakes are simply too high. Arctic Wolf’s Concierge Security® service exemplifies the kind of comprehensive protection that businesses need to safeguard their assets, reputation, and operations. By combining the best of AI and human expertise, Trustack in partnership with Arctic Wolf offers a level of security that justifies its cost—a cost that is ultimately far less than the price of a significant breach. The question is not whether your business can afford this level of security but whether it can afford to go without it… Don’t go without comprehensive security. Explore our solutions. Get your business on the front foot
What Is Endpoint Security? How It Works & Its Importance
What Is Endpoint Security? How It Works & Its Importance Article Publish Date: Insights from Trustack – IT Support services and Cybersecurity Endpoint security has become a critical component of an organisation’s overall security strategy in the ever-evolving landscape of cybersecurity threats. With the increasing number of devices connected to corporate networks, protecting these endpoints is more crucial than ever. We understand the complexities of securing these devices and endpoint security’s significant role in safeguarding sensitive information and maintaining business continuity. This article delves into endpoint security, how it works, and why it is essential to have layers of security in our digital world. Understanding Endpoint Security Endpoint security protects end-user devices such as desktops, laptops, smartphones, tablets, and servers from malicious activities and cyber threats. It does this by detecting and preventing malicious software from gaining access to information. These endpoints serve as entry points for cyber attackers, making them vulnerable targets for various types of attacks, including malware, ransomware, phishing, and zero-day exploits. How Endpoint Security Works Endpoint security operates through software, policies, and practices designed to protect endpoints from threats. Here’s a closer look at the key components and mechanisms of endpoint security: Endpoint Protection Platforms (EPP) EPP solutions provide a suite of security features, including antivirus, anti-malware, firewall, and intrusion detection systems. These platforms prevent known threats by scanning files, monitoring system activities, and blocking malicious actions. Endpoint Detection and Response (EDR) EDR solutions go beyond traditional prevention methods by continuously monitoring endpoints for suspicious activities and potential threats. They provide real-time visibility and advanced analytics to detect, investigate, and respond to incidents. EDR tools can identify patterns associated with advanced threats and initiate automated responses to mitigate risks. Multi-Factor Authentication (MFA) MFA increases security by requiring users to verify their identity in various ways. These include using passwords, biometric data, or authentication apps. This reduces the risk of unauthorised access, even if someone compromises credentials. The Importance of Endpoint Security To reduce security risks and possible security incidents, endpoint security acts as a vital layer of defence: Protecting Sensitive Data Endpoints are vessels of sensitive corporate data, including financial information, intellectual property, and personal customer details. Securing these devices is essential to prevent data breaches that could result in significant financial losses and reputational damage. Ensuring Compliance Many industries are subject to stringent regulatory requirements regarding data protection and privacy. Endpoint security helps organisations comply with these regulations by implementing robust security measures and providing audit trails for compliance reporting. Mitigating Cyber Threats Cyber threats are becoming more advanced. Endpoint security is crucial for detecting and preventing risks such as ransomware and advanced persistent threats (APTs.) This is necessary to stop them before they cause significant damage. EDR solutions are effective in identifying and responding to advanced threats that traditional antivirus tools might miss. Enhancing Business Continuity A successful cyberattack on endpoints can disrupt business operations, leading to downtime and loss of productivity. By implementing comprehensive endpoint security measures, organisations can minimise the impact of cyber incidents and ensure continuity of operations. EDR is not enough Endpoint Detection and Response (EDR) has become a crucial component in the cybersecurity landscape, enabling organisations to swiftly detect and respond to threats on their endpoints. However, given the ever-evolving threat landscape, relying solely on EDR is no longer sufficient to protect against advanced cyber threats. To strengthen their security posture, organisations are increasingly turning to a combination of security applications such as Managed Detection and Response (MDR) and Next-Generation Antivirus (NGAV). By integrating EDR with these additional security tools, organisations can develop a more robust defence strategy to detect, respond to, and mitigate cyber threats. For more solutions, read below or explore our IT services and support solutions. Why is this effective? MDR offers continuous monitoring And threat-hunting services, allowing organisations to identify and respond to security incidents proactively. NGAV, meanwhile, utilises advanced technologies such as machine learning and behavioural analysis to detect and block both known and unknown threats. By using EDR, MDR, and NGAV together Organisations can significantly enhance their security measures, better defending their devices against a range of cyber threats. This layered approach to cybersecurity not only improves threat detection and response capabilities but also helps organisations stay ahead of cybercriminals and mitigate potential risks to their data and systems. Trustack’s solution – Beyond Support As a way for organisations to enhance their security, Trustack has re-defined support with Beyond. Beyond encompasses an array of solutions such as EDR, MDR, NGAV and many more. Beyond is designed specifically for your business and offers the best range of security products for the size of your organisation. Whether fully managed, co-managed or supported – Beyond’s improved security measures adhere to industry standards and implement strong security protocols. For a more comprehensive breakdown of our solutions, visit our managed services page or download our exclusive guide here. Managed Detection and Response (MDR): MDR services provide continuous monitoring, threat detection, and incident response. With a team of experts constantly watching for threats, organisations can significantly reduce the time it takes to detect and respond to incidents, minimising the impact of human error. Gytpol Validator: Validates and remediates configuration errors in real time, ensuring compliance and reducing vulnerabilities caused by misconfigurations. Secure your endpoints In an era where cyber threats are becoming increasingly sophisticated and pervasive, endpoint security is an essential part of an organisation’s cybersecurity strategy. By understanding what endpoint security entails, how it works, and its critical importance, businesses can take proactive steps to protect their endpoints and, by extension, their entire network infrastructure. As IT and cybersecurity experts, we emphasise the need for a multi-layered approach that combines advanced technologies, robust policies, and continuous monitoring to safeguard against the ever-evolving threat landscape. Investing in effective endpoint security not only protects valuable data but also ensures regulatory compliance, supports remote work, and enhances overall business resilience. Get your business on the front foot
Trustack Achieves Carbon Neutral Status
Trustack Achieves Carbon Neutral Status News Publish Date: Leading the Way in Sustainability Trustack, one of the leading IT Services providers in the UK, is proud to announce that it has officially achieved carbon-neutral status. This milestone, certified by Carbon Neutral Britain, marks a significant achievement in the company’s ongoing commitment to environmental sustainability and responsible corporate practices. Carbon Neutral Britain, a leading certification body in the UK, rigorously assessed Trustack’s carbon footprint, evaluating emissions across all business areas. The certification process included a thorough analysis of direct and indirect emissions. A Monumental Achievement “This is a monumental achievement for Trustack,” stated Richard Common, Operations Director. “Our certification as a carbon-neutral business shows our team’s hard work and dedication. It underscores our commitment to not only meeting but exceeding the standards for environmental stewardship in our industry.” By reaching carbon neutrality Trustack is not only contributing to the global effort to combat climate change but also setting a standard for its peers in the industry. This certification demonstrates that companies can operate sustainably without compromising growth or profitability. Trustack’s Sustainability Efforts Trustack is proud to announce that we’re now a carbon neutral business! We’re committed to leading the change for a sustainable future. Read our Linkedin post Looking ahead: our commitment to environmental sustainability Looking forward, this achievement will have a profound impact on the company’s operations and strategy. Trustack plans to maintain its carbon-neutral status by continuing to minimise emissions, investing in renewable energy sources, and exploring new technologies that further reduce its environmental impact. As a recognised leader in sustainability, Trustack hopes to inspire other organisations to pursue similar goals, contributing to a collective effort that can drive meaningful change on a global scale. ESG & Corporate Responsibility For more information about Trustack’s sustainability initiatives and its journey to carbon neutrality, please visit our Environment, Social, Governance (ESG) page. About Trustack: Trustack Ltd is a leading provider of cybersecurity and IT services, dedicated to delivering innovative solutions to meet the needs of a diverse global clientele. With over 17 years of experience, Trustack combines technical expertise with a commitment to excellence, making it a trusted partner in the technology industry. About Carbon Neutral Britain: Carbon Neutral Britain helps businesses achieve carbon neutrality through a comprehensive process that includes calculating carbon footprints, offsetting emissions via certified projects, and providing Carbon Neutral Certification. They support companies in reducing their future emissions and enhancing their environmental credentials. Their offsetting projects are certified to the highest standards, ensuring transparency and trust. Get your business on the front foot Spotlighted Articles See all insights
Understanding Human Error in Cybersecurity:
Understanding Human Error in Cybersecurity: Article Publish Date: Trustack’s Perspective: From an IT & Security Services Company In today’s digital landscape, cybersecurity breaches have become a frequent and significant threat to organisations worldwide. Despite advances in technology and increased investments in cybersecurity infrastructure, one common factor continues to undermine these efforts: human error. Did you know? ‘Configuration errors are to blame for 80% of ransomware’ – Microsoft Cyber Signals Report, Extortion economics. This is why the need for proactive security tools and machine learning is so vital to maintaining your security. At Trustack, we see firsthand how human error is a critical vulnerability. Your team and the security measures in place directly link to your security posture. Understanding why so many cyber breaches occur due to human mistakes is essential in mitigating these risks and enhancing overall security. The Human Element in Cybersecurity 1. Lack of Awareness and Training One of the primary reasons for cybersecurity breaches is the lack of awareness and proper training among employees. Many individuals lack adequate education on the best practices for maintaining security hygiene. This includes recognising phishing emails, using strong and unique passwords, and understanding the importance of software updates. People remain the weakest link in cybersecurity without continuous training and awareness programmes. 2. Phishing and Social Engineering Cybercriminals often exploit human psychology through types of social engineering to orchestrate social engineering attacks. These tactics include phishing, malicious links and software. These techniques deceive individuals into divulging sensitive information or performing actions that compromise security. Even with sophisticated technical defences, a single successful phishing attack can bypass multiple layers of security. Employees who are not trained to identify these threats can unknowingly give attackers access to the organisation’s systems. 3. Misconfiguration and Poor Practices Misconfiguration of security settings and the use of poor practices are also significant contributors to human error in cybersecurity. This can include improperly setting up firewalls, failing to change default passwords, or not securing cloud storage properly. These oversights can create vulnerabilities that cybercriminals can exploit. Regular audits and adherence to best practices are necessary to prevent such errors. 4. Overconfidence and Complacency Overconfidence and complacency can lead to significant security breaches. Those who believe they are immune to cyber threats or think that security is solely the IT department’s responsibility may not follow the necessary precautions. This false sense of security can result in lax behaviour, such as using unsecured networks, sharing passwords, or ignoring security policies. 5. Insider Threats Insider threats, whether intentional or accidental, pose a substantial risk to organisations. Those with access to sensitive information can manipulate or indirectly leak data. Having security controls and measures in place such as regular monitoring, strict access controls, and a robust incident response plan are essential to mitigate the risk posed by insider threats. Mitigating Human Error: A Multi-Faceted Approach Comprehensive Training Programmes Implementing comprehensive and ongoing training programmes is crucial. These programmes should educate employees about the latest threats, security best practices, and the importance of vigilance. Interactive and engaging training sessions can help reinforce learning and ensure that employees remain alert and knowledgeable about cybersecurity risks. Regular Phishing Simulations Conducting regular phishing simulations can help employees recognise and respond to phishing attempts effectively. These simulations can provide valuable insights into the organisation’s susceptibility to such attacks and highlight areas where additional training may be required. Implementing Robust Policies and Procedures Establishing clear and enforceable security policies and procedures is essential. These should cover password management, data handling, remote work security, and incident reporting. Regularly reviewing and updating these policies ensures they remain effective and relevant to evolving threats. Encouraging a Security-First Culture Creating a culture that prioritises security is vital. Encouraging employees to take ownership of their role in protecting the organisation’s assets can foster a proactive approach to cybersecurity. Recognising and rewarding secure behaviour can further reinforce this culture. Leveraging Technology to Reduce Human Error While humans cannot eliminate error, technology can help reduce its impact. Implementing multi-factor authentication (MFA), encryption, and automated threat detection systems can add additional layers of security. These technologies can serve as a safety net, reducing the likelihood that human error will lead to a significant breach. Advanced Security Solutions Several advanced security solutions can significantly reduce the risk of breaches caused by human error: Immutable Storage Technology: Ensures that users cannot alter or delete data once it is written. Immutable storage protects critical data from being tampered with, providing an additional safeguard against external threats and internal mistakes. Automated Responses and Remediation: These systems can detect and respond to security incidents in real time, often faster than human intervention. Automated responses can isolate affected systems and prevent the spread of malware, while automated remediation can fix vulnerabilities and restore systems to their secure state. Managed Detection and Response (MDR): MDR services provide continuous monitoring, threat detection, and incident response. With a team of experts constantly watching for threats, organisations can significantly reduce the time it takes to detect and respond to incidents, minimising the impact of human error. Gytpol Validator: Validates and remediates configuration errors in real time, ensuring compliance and reducing vulnerabilities caused by misconfigurations. Concluding thoughts Human error remains a pervasive challenge in the realm of cybersecurity. However, by understanding the underlying causes and implementing a comprehensive, multi-faceted approach, organisations can significantly reduce the risk posed by human mistakes. As an IT and security services company, we are committed to helping organisations develop and maintain robust cybersecurity strategies that address technological and human factors. Together, we can create a more secure digital environment where human error is less likely to lead to devastating cyber breaches.
The Critical Need for Robust Disaster Recovery Plans
The massive IT outage caused by CrowdStrike’s update in July 2024 underscores a stark reality for businesses globally.
Netskope
Netskope Netskope provides advanced security and networking services designed to protect businesses and their data. Their approach is based on the Zero Trust model. In this model, nobody is trusted automatically. Everyone needs to be verified before using the network. Netskope also utilises Security Service Edge (SSE) and Secure Access Service Edge (SASE) to deliver a unified, cloud-based service that combines network and security functions. This integrated solution helps businesses reduce risks, boost productivity, cut costs, and simplify IT operations. Netskope keeps web, cloud, and private apps safe from cyber threats and data breaches. It creates a secure environment for cloud and remote work. Why Netskope? Netskope helps clients by reducing risk, increasing flexibility, cutting costs, and making the IT department run more smoothly. Netskope reduces security risks by 85%, boosts productivity by 20%, and saves clients over 50% by integrating SASE and discarding traditional tools. Where Netskope can help Reduce complexity of hardware centric network security Consolidate vendors and find cost saving solutions Support hybrid work while decreasing risk and complexity thereof Replace legacy VPN for a seamless and secure employee experience Adopt a zero-trust architecture to decrease attacks Stop backhauling traffic and go directly to the net The Netskope difference Adaptive trust Promote the transition to zero trust by collecting risk data related to users, devices, applications, and data. This will allow for the implementation of accurate and adaptable trust, reducing security threats while facilitating a swift and empowering user experience. Speed & resilience Use the industry’s private cloud infrastructure. The design provides fast access for users and branches. It also has strong connections to top cloud providers. Adaptive trust Promote the transition to zero trust by collecting risk data related to users, devices, applications, and data. This will allow for the implementation of accurate and adaptable trust, reducing security threats while facilitating a swift and empowering user experience. SSE & SASE SSE is the security component of SASE that combines various security services into a unified, integrated form to enhance capability, efficiency, and reduce complexity and cost. SASE is a cloud-based model that combines network and security services into a unified cloud service. SASE integrates Zero Trust, SD-WAN, and SSE for secure cloud and remote work environments, providing comprehensive security. It helps block threats, protects data and implements a zero-trust approach to applications. Netskope’s SSE and SASE platforms provide comprehensive security for web, cloud, and private apps, protecting against cyber threats. These include: Various tools like classification, DLP, ATP, CSPM, and DEM are used to monitor, control, and protect important data, prevent security breaches, and improve worker experience in digital environments. The Netskope Zero Trust Engine Zero Trust is a security approach where everyone must prove their identity before accessing data or systems. Netskope’s Zero Trust Engine provides real-time visibility and policy enforcement for improved security, balancing security and usability in modern technology solutions. The Zero Trust Engine is adaptive across three levels: Content Awareness Comprehensive visibility across different factors that impact the user, application, device, and data. Policy Definition Extremely detailed policy creation using AI/ML for assessing risks and threats, with adaptive trust scoring. Policy Enforcement Our policy enforcement is flexible and empowering because we correlate context with device activities and known vulnerabilities. Netskope zero trust engine provides you with the ability to make risk-based decisions across all parts of every transaction This helps you ask important questions about trust in various areas. These areas include identity, device, location, application, instance, activity, behaviour, and data. Asking these questions helps you make informed decisions. Why it’s important One platform simplifies administration, improves security, lowers risk, ensures seamless user experience, and enables advanced investigations for networking and security solutions. Get your business on the front foot
What Is Your Recovery Position?
What is your Recovery Position? Do your service providers know how to stop any further damage if a cyber breach occurs? News Publish Date: Navigating a Cyber Incident: Lessons in Prevention and Recovery Dealing with a cyber incident is a miserable situation for all involved. The financial costs, the time consumed, and the resources diverted to recover from such incidents are substantial. This reality underscores a critical lesson for organisations: investing in cybersecurity is not just a precaution but a necessity. This article encapsulates the message taken from Phil Cambers presentation at Securing The Law Firm. What has become increasingly apparent is that many clients regret not having invested in security sooner or to a greater extent. Conversely, some organisations that had invested in the right security measures still found themselves compromised. However, their prior investments mitigated the damage, limiting the extent of the attack compared to those who had neglected to invest adequately. While security tools play a crucial role, they are only part of the solution. We will delve into the multiple facets of comprehensive security strategies, including regular updates, employee training, and robust response plans, which are essential for minimising the impact of cyber incidents. By learning from these real-world scenarios, organisations can better protect themselves and ensure a quicker, more efficient recovery should an incident occur. Phil Cambers presenting ‘The Recovery Position’ at Securing The Law Firm. Overview: The Recovery Position The Weakest Link After The Boom Compromise 1 Compromise 2 Comparison of the two incidents Does an attack equate to failure? Incident Commander’s The Recovery Position The concept of the ‘recovery position’ in medical terms refers to a body position used in first aid to keep the person still and open their airways. In short, it helps people by keeping them stable after a medical emergency until professional help arrives. It’s no secret that medical emergencies can happen anywhere at any time. They can result from progressive conditions or random circumstances. When they happen, the first aid knowledge of the people on the scene can make a difference. The same applies to your cyber security. Breaches can occur at any time because of progressive conditions or random circumstances. Especially with the prolific use of AI, the frequency of targeting has increased and become more sporadic. But when they do occur having the knowledge and experience to secure your business is paramount. This article aims to be as transparent as possible while also showcasing our experience as an MSSP; specifically detailing the process of overcoming attacks and recovering a client’s business when they are compromised. The Weakest Link We all acknowledge that people are often the weakest link in the chain, whether wittingly or unwittingly. This is often because of being busy and sometimes because of shortcuts in management practices. However, the result is the same: the resources and money invested in your security do not perform as anticipated because they haven’t been implemented, updated, or supervised adequately. Can you guarantee that investing in this technology will prevent me from being compromised? 2. How quickly can you recover my business if someone compromises it? 3. What security tools/services do I need to invest in to ensure I’m safe? We will explore these varied questions in more detail below. At Trustack, we know that these concerns are common, and we have potential solutions. We address these by building relationships with our clients and understanding their environments. After the boom Below are two recent scenarios that are anonymised to protect the client and their business identity. They outline the real impact of the cyber breach and highlight important steps in the recovery process. Compromise #1 IT users: 350 Turnover: approx £100m Total downtime: approximately 2 days, disruption for 1.5 weeks Total chargeable time to recover: 23 hours Estimated cost of the attack: £165K Background with the client: The typical IT team is busy and reactive, with a limited proactive strategy and insufficient time to think proactively. They utilised our expertise sporadically and selectively. There was no strategic alignment between the client and Trustack, although our preference was to have been closer. Break-fix support – no MSSP services. Before the attack and after 18 months of firm recommendations by Trustack, the client had implemented immutable offsite backups and MDR (Managed Detection and Response) partially. The client had not attended any onboarding sessions in twelve months, so the solution was far from optimised. Summary of the Attack and Response Attack and Initial Response: An MDR (Managed Detection and Response) solution detected an unusual data exfiltration stream to an external cloud service. The MDR agents quickly severed the stream and isolated the affected devices after approximately 12GB of data had been exfiltrated. Following the agreed playbook, the MDR provider contacted the client, who then involved Trustack. An incident commander was assigned, and a three-way call was initiated with the client, the MDR provider, and Trustack. The client’s cyber insurance company also became involved, invoking a third-party team to handle communications with the threat actors and work with Trustack. Containment Measures: The containment process took around eight hours, during which all external internet connectivity was severed. Trustack shut down non-essential systems and isolated compromised systems for further investigation. Our team also established secure communication channels outside potentially compromised systems like Teams or email. The investigation revealed that the attack succeeded due to a brute force attack on an Azure Active Directory (AAD) account with a weak password. Trustack had previously recommended implementing MFA, but it had not been done due to business priorities. Security Weaknesses and Mitigation: The attack highlighted several security weaknesses: incomplete rollout of NGAV and MDR solutions, lack of consistent security policies, no MFA on AAD accounts or firewall VPN sessions, and outdated systems lacking proper patching. Within 24 hours of the attack, MFA was implemented for all user accounts, along with P1 conditional access policies. Within 48 hours, the old AV solution was replaced with a fully implemented NGAV solution,