Cyber Security

Keep your data safe from threats and attacks

The threat landscape is constantly evolving – and businesses need more protection now than ever before.

We safeguard your data with top-notch cyber security solutions. We have customisable security solutions to secure and protect your data both on premise and in the cloud. Trustack implements accredited cyber security solutions to mitigate workplace risks. Our layered security approach safeguards your digital assets, monitoring for suspicious activity round the clock in our Security Operations Centre.

Read more to understand the importance of MDR, NGAV, Patch management, Security awareness and endpoint when it comes to your business.

Image of a person working with security in the cyber security environment


What is Managed Detection and Response (MDR) and how can it help my business?

MDR is a cybersecurity service that offers 24/7 monitoring, threat detection, and response capabilities. MDR blends automated and human-led methods to proactively detect and counter threats, safeguarding an organisation’s systems and data.

Trustack have a number of MDR solutions, including Arctic Wolf. (Trustack are multiple partner of the quarter winners and previous winners of partner of the year.)

What does MDR do?

MDR is a comprehensive managed security operations solution that combines security experts, advanced tools, and threat intelligence.

Key benefits of MDR include 24/7 environment monitoring and thorough threat investigation.

MDR services typically encompass:

  • EDR: Collects endpoint telemetry to detect and alert on malicious activity.
  • Threat hunting: A proactive approach involving methods like data analysis, social engineering, and behavioral analytics to uncover threats.
  • Incident response: Identifying, containing, and remediating security incidents.

For organisations seeking to enhance security, reduce costs, and allocate internal resources efficiently, MDR is a valuable consideration.

What is the difference between EDR and MDR?

1. EDR (Endpoint Detection and Response) Focuses on individual endpoint (computers, laptops, mobile devices) by collecting telemetry data. It detects threats and alerts the organisation’s team.

2. MDR Includes EDR capabilities but goes beyond. It offers threat hunting, incident response, and remediation. MDR providers have dedicated security teams for 24/7 monitoring and faster incident response.

In short, EDR targets endpoints, while MDR offers broader security services, including expert monitoring and fast incident response.

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  • NGAV is like a cybersecurity superhero, it doesn’t just wear a cape; it wears a whole suit of armor! Unlike traditional antivirus software, NGAV doesn’t rely on outdated signatures. It’s all about cutting-edge techniques.
  • Behaviour-based detection: NGAV vigilantly monitors files and processes for potential malware indicators. Even if the bad guys try a new disguise, NGAV sees through it.
  • Machine learning algorithms: NGAV, a savvy detective, analyses vast data sets to detect malware. It’s always learning, like a cybersecurity Sherlock Holmes.
  • Real-time threat intelligence: NGAV stays up-to-date with the latest gossip in the cyber underworld. It knows who’s who among malware strains, vulnerabilities, and attack methods. It’s like having a well-connected spy network.

When safeguarding organisations, NGAV isn’t just antivirus—it’s a dynamic cyber guardian!

Patch Management is vital for maintaining a secure cyber environment. It’s like giving your software a regular check-up to fix any vulnerabilities and enhance security. This involves identifying, acquiring, testing, and applying patches or updates released by software vendors.

Think of it as spotting vulnerabilities, testing patches, and keeping your systems secure and up-to-date.

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Why implement Patch Management

Stay compliant:
Ensure compliance with regulations like PCI DSS and GDPR, avoiding penalties and safeguarding your reputation.

Shield against vulnerabilities:
Patch management swiftly closes security gaps, thwarting cyber threats with prompt updates.

Defend against malicious attacks:
Secure your systems with the latest patches to minimise cyber threats like exploits and malware.

Bolster cybersecurity:
Make patch management a cornerstone of your cybersecurity, fortifying your defence and minising successful attacks.

Boost performance:
Not just about security, patches and updates also enhance system stability and performance, ensuring smoother operations and improved user experience.

Keep your data safe from threats and attacks

Security Awareness

Empowering Security Awareness: Defending Against Cyber Threats

Fostering a culture of security awareness is crucial to protect your business from cyber threats. At Trustack, we prioritise equipping our clients with the knowledge and resources needed to prevent breaches and mitigate risks.

Common Threats: Email Phishing and SMS Smishing

Email phishing and SMS smishing are prevalent tactics used by cybercriminals to trick individuals into divulging sensitive information. These deceptive messages often appear legitimate, prompting recipients to click malicious links or disclose confidential data.

Practicing Caution

Clients must exercise caution and vigilance against suspicious emails or text messages to combat threats. Key practices include verifying the authenticity of communications, checking URLs before clicking, and staying informed about emerging threats.

Importance of Awareness

Promoting security awareness and providing training can greatly reduce cyber attack risks for businesses. At Trustack, we offer comprehensive security awareness training and support to fortify your organisation’s defences.

Get Protected

Safeguard your business from cyber threats with proactive security awareness initiatives. Contact us today to learn how we can strengthen your resilience against cyber threats.

End Point

Advanced Endpoint Protection
Fortify Your Business Defences. At Trustack, we offer cutting-edge endpoint solutions to safeguard your laptops and physical equipment from cyber threats.

Next-Gen Antivirus

Our solutions feature NGAV technology, providing real-time threat detection and prevention against malware and ransomware.

Endpoint Management Made Easy

Centralised monitoring and automated updates simplify endpoint security management, easing your IT team’s workload.

Endpoint security is included in our Beyond service package.

Image of end point detection in the cyber security environment

Relationships built on trust, honesty and integrity.


Andrew Furness

Controller - Information Systems, Unipres UK Limited

“Trustack has been a trusted partner of Unipres for 11 years now. The stack of products they’ve worked with us to implement at Unipres has grown from an initial implementation of VMware vSphere to VMware Horizon, Veaam Backup and Replication and Trend Deep Security to name a few. We feel confident that they will implement IT solutions tailored to our business needs and deliver them to the requirements and quality Unipres expect as an organisation.” 

Collingwood Business Solutions

Michael Ward

IT Director, Collingwood Business Solutions Limited

“Trustack are a trusted partner who have worked with us for a number of years. They know our business and have in depth knowledge of our complex infrastructure whether that be security, networking, virtualisation or any other parts that play an integral role in our success as an IT service provider and Insurance distribution business. Trustack have been a major part of Collingwood’s success working with us to enable us to scale accordingly with innovative solutions and robust security”

Muckle LLP

Andrew Black

Director of IT, Muckle LLP

“We rely on Trustack to help us deliver innovative, cost-effective technology. Their extensive technical knowledge and legal industry experience means they always offer us reasoned, pragmatic advice.”
“Trustack always stay one step ahead when it comes to providing the latest products and services.  They understand our business and work proactively with our IT team to ensure we always deliver the best service to the firm and our clients.”

Beyond Housing

Maeve Collier

Director of ICT and Change, Beyond Housing

“The technology is there to support us from zero-day onwards in terms of looking at threats and there’s the whole peace of mind that we’ve got knowing we have eyes on our system 24×7.”
“We’ve seen more people talk about training and have a better awareness about it. The education side is effective and simple. You drink a cup of tea, and you watched your video, it’s so quick.”

Leading North-East Energy Business

Head of IT

“We have been working with Trustack for over a decade. We have experienced in-house support, but there are always cases where you need a subject matter knowledge that goes beyond what you can carry internally – Trustack are able to provide in-depth technical expertise and access to vendor support that ensures we can get answers to the most technical of questions. We source our core server, storage, and network products through them, from vendor selection, design, and implementation through to support. This provides a level of assurance and risk mitigation that we will always have a partner available with the technical skills and knowledge of our environment to deal with issues swiftly”.

K Home

Commercial Director

K Home International

“After working with Trustack for over 10 years, we commenced on a long project with Trustack to bring our IT network and structure up to date and hopefully beyond. So far, each stage has been discussed and planned so that we know what to expect and have been given options at each stage to consider so that there are no surprises and each stage goes to plan. This has meant that any down time has been minimised enabling us to continue operating throughout, all in all very happy with the progress.”