Microsoft Copilot Services
Microsoft Copilot to boost productivity for SMBs across the North East and Newcastle.
Copilot is an AI‑powered assistant with enterprise‑grade security and privacy. It is designed to work seamlessly within your M365 environment by directly integrating into everyday applications like Word, Excel, Outlook, PowerPoint and Teams. At Trustack, our Microsoft Copilot services cover security assessments as well as licensing and integration, making sure Copilot is deployed in a way that aligns with your organisation’s needs.
Our Valued Customers
Powerful Generative AI
Copilot brings advanced generative AI into your everyday tools, helping your teams work faster and reduce time spent on manual tasks.
Security Assessments
Our readiness assessment uncovers any potential risks, ensuring your organisation is safe before Copilot is switched on.
Enterprise-Grade Security
Copilot keeps your information protected with enterprise‑level security, ensuring your data stays within your environment.
AI Experts
You get clear, practical guidance from specialists who understand both AI and Microsoft 365, helping you adopt Copilot confidently.
Microsoft Copilot Services that Boost productivity securely
Microsoft 365 Copilot can help organisations boost productivity, save time and reduce costs by making day‑to‑day work faster and more enjoyable. It combines advanced language models with your organisation’s data and apps such as Word, Excel, PowerPoint, Outlook and Teams.
Copilot can recap and transcribe meetings, summarise documents, generate ideas, assist with writing and retrieve information immediately, amongst other things. We’ll provide your Copilot licences, help you get them set up and support you with anything you need along the way.
However, while Copilot can be a powerful tool, it can also cause compliance and security issues if it isn’t configured and used correctly.
This is why our Copilot services include a streamlined security assessment that identifies risks of data exposure, identifies security gaps, and maintains compliance, all in a matter of days. This helps your organisation leverage Copilot safely and effectively.
We also provide events and tailored guidance to help your teams use Copilot confidently, productively and in a secure way.
How our copilot service works
Copilot Readiness Assessment
We analyse your Microsoft 365 environment to identify risks or security gaps, so you can adopt Copilot safely and confidently.
Prepare & Deploy Copilot
Once your environment is secure, we set the foundations and deploy your licences, handling configuration and permissions so everything stays aligned with your needs.
Guidance & Adoption Support
To help your teams get the most out of Copilot, we provide tailored guidance and events designed to build confidence and support productive, responsible use of AI.
Why Choose Trustack?
Customer First Approach
We guide you through Copilot in a clear, supportive way, making the experience smooth and centred around your goals.
Excellence Through Teamwork
Our team works closely with yours to ensure Copilot is introduced safely, and in a way that genuinely supports how your people work.
Trusted Innovation & Integrity
We take a careful, integrity‑led approach to IT Support, helping you use Copilot in a secure way that protects your organisation.
Strengthening Your Entire Microsoft Environment
Our Microsoft Copilot Services sit within our broader Managed IT Services and Microsoft Cloud Services. These services work together to streamline your cloud environment and ensure they integrate together seamlessly.
Alongside Copilot, we also provide services such as Microsoft Intune, Beyond 365, Email Deliverability, and Azure Services, to ensure every part of your Microsoft environment is secure and working exactly as it should be.
Hear From Our Customers
Unipres
Andrew Furness
Controller - Information Systems, Unipres UK Limited
“Trustack has been a trusted partner of Unipres for 11 years now. The stack of products they’ve worked with us to implement at Unipres has grown from an initial implementation of VMware vSphere to VMware Horizon, Veaam Backup and Replication and Trend Deep Security to name a few. We feel confident that they will implement specialist manufacturing IT solutions tailored to our business needs and deliver them to the requirements and quality Unipres expect as an organisation.”
Collingwood Business Solutions
Michael Ward
IT Director, Collingwood Business Solutions Limited
“Trustack are a trusted partner who have worked with us for a number of years. They know our business and have in depth knowledge of our complex infrastructure whether that be security, networking, virtualisation or any other parts that play an integral role in our success as an IT service provider and Insurance distribution business. Trustack have been a major part of Collingwood’s success working with us to enable us to scale accordingly with innovative solutions and robust security”
Muckle LLP
Andrew Black
Director of IT, Muckle LLP
“We rely on Trustack to help us deliver innovative, cost-effective technology. Their extensive technical knowledge and legal industry experience means they always offer us reasoned, pragmatic advice.”
“Trustack always stay one step ahead when it comes to providing the latest products and services. They understand our business and work proactively with our IT team to ensure we always deliver the best service to the firm and our clients.”
Our Case Studies
FAQs
What internal technical steps are required to prepare our business data before a Microsoft Copilot rollout?
How does Microsoft Copilot ensure data privacy and UK GDPR compliance in regulated sectors such as Financial services and Law?
Copilot honours existing permissions, doesn’t train on your data, and is covered by Microsoft’s enterprise Data Protection Addendum with GDPR support and data‑residency commitments.
What criteria should we use to evaluate a certified Microsoft AI Partner?
When evaluating a Microsoft AI Partner, check they are an active member of the Microsoft AI Cloud Partner Program, with demonstrable experience delivering Microsoft Copilot or AI solutions in real customer environments.
Do you provide staff training and adoption strategy workshops for Microsoft 365 Copilot?
We run events and provide tailored guidance for safe, productive AI use.
Can your team assist with advanced enterprise setups, such as integrating Copilot for Sales with our CRM or deploying GitHub Copilot?
Our team can support advanced Copilot deployments where they are supported by Microsoft, including enterprise configurations, security controls, and adoption planning. We’ll assess your existing environment to ensure any Copilot integration or deployment is appropriate, secure, and aligned to how your teams actually work.
How does Microsoft Copilot compare to alternatives like Google Duet AI for enterprise business?
Google Gemini offers strong AI features across Gmail, Docs and Sheets, but Microsoft 365 Copilot is often the better fit for organisations already using Microsoft 365. Copilot works inside Word, Excel, PowerPoint, Outlook and Teams and is grounded in your Microsoft Graph data, meaning it can securely use your emails, documents, meetings and chats to provide far more relevant, role‑specific support. It also benefits from Microsoft’s enterprise‑grade security, GDPR commitments and Purview governance tools, giving businesses tighter control over data protection and compliance.