Beyond Fully Managed
Complete IT management for total peace of mind. Proactive monitoring, advanced security, and dedicated support, across Newcastle and UK-wide.
Dedicated Incident Commander
Your single point of contact for issues and incident response, ensuring fast, coordinated action.
End-to-End IT Management
From daily operations to strategic planning, we handle everything so you can focus on growth.
Advanced Security Built-In
Vulnerability management, patching, and configuration hardening for strong protection.
Proactive Monitoring
Continuous checks and updates to prevent downtime and keep systems running smoothly.
Our Valued Customers
Fully Managed IT That Reduces Risk & Maximises Uptime
Our Beyond Fully Managed service takes care of everything, from day-to-day IT operations to strategic planning.
Our fully managed approach provides elite security for endpoint and Infrastructure, utilising “best in class” technologies combined with the human experience of our support and solution professionals.
Incorporating leading edge security services, including Next Generation anti-virus, 24/7 Managed Detection and Response services as well as automated patching.
Explore some of the features below:
Vulnerability Management
Regular scanning and patching to identify and fix security gaps before they become threats.
Security focused
Managed Detection and Response and Next Generation Anti-Virus to stop threats before they impact your business.
Incident Commander
A dedicated expert to coordinate and manage critical incidents, ensuring fast resolution and minimal disruption.
Proactive device monitoring
Continuous monitoring of endpoints and servers to detect issues early and maintain performance.
Centralised Access Management
Streamlined control of user permissions and authentication for secure, efficient access across your organisation.
Best-of-Breed Services & Solutions
Industry-leading technologies and practices combined to deliver reliable, future-ready IT support.
The Benefits of Going Fully Managed
Managing IT is complex and time-consuming. Beyond Fully Managed gives you a complete solution with expert support, advanced security, and strategic guidance. It’s ideal for organisations with limited IT resources and 25–150 users. Trustack tailors every solution to your business needs, we start by understanding what matters most and how we can protect your digital environment.
Why Choose Trustack?
At Trustack, everything we do is designed to support and empower our customers. From the way we work to the solutions we deliver, our focus is on creating real value, building trust, and helping your business thrive.
Customer First, Always
We put our customers first always. we’re proactive, responsive, and focused on delivering a smooth experience at every step.
Excellence Through Teamwork
Our collaborative team works seamlessly to provide expert support and consistent, high-quality service.
Trusted Innovation & Integrity
We use proven technologies, rigorously test solutions, and provide clear guidance to protect your business and support growth.
Hear From Our Customers
Unipres
Andrew Furness
Controller – Information Systems,
Unipres UK Limited
“Trustack has been a trusted partner of Unipres for 11 years now. The stack of products they’ve worked with us to implement at Unipres has grown from an initial implementation of VMWare vSphere to VMware Horizon, Veaam Backup and Replication and Trend Deep Security to name a few. We feel confident that they will implement IT solutions tailored to our business needs and deliver them to the requirements and quality Unipres expect as an organisation.”
Collingwood Business Solutions
Michael Ward
IT Director,
Collingwood Business Solutions Limited
“Trustack are a trusted partner who have worked with us for a number of years. They know our business and have in depth knowledge of our complex infrastructure whether that be security, networking, virtualisation or any other parts that play an integral role in our success as an IT service provider and Insurance distribution business. Trustack have been a major part of Collingwood’s success working with us to enable us to scale accordingly with innovative solutions and robust security.”
Muckle LLP
Andrew Black
Director of IT,
Muckle, LLP
“We rely on Trustack to help us deliver innovative, cost-effective technology. Their extensive technical knowledge and legal industry experience means they always offer us reasoned, pragmatic advice.”
“Trustack always stay one step ahead when it comes to providing the latest products and services. They understand our business and work proactively with our IT team to ensure we always deliver the best service to the firm and our clients.”
