Beyond Co Managed
Collaborative IT management that combines your in-house expertise with ours. Flexible, advanced security and support across Newcastle and UK-wide.
Flexible Partnership
We complement your internal IT team with expertise and resources where you need them most.
Advanced Security Support
Includes vulnerability management, patching, and configuration hardening to strengthen your defences.
Strategic Guidance
Gain direct access to experienced consultants who provide strategic IT planning, compliance guidance, and tailored recommendations.
Scalable Services
Our services scale as your organisation evolves, offering flexible resources and advanced tools to meet changing demands.
Our Valued Customers
Shared IT Responsibility for Greater Control & Support
Our Beyond Co-Managed service is designed for businesses that want to retain control of their IT environment while benefiting from our specialist knowledge and resources. We work alongside your internal team to provide advanced tools, security, and guidance, ensuring your IT runs efficiently and securely. This approach enables you to get the best out of your team and have access to the very latest technologies to manage your environment and keeps you in control while utilising the best technology for your support environment.
Explore some of the features below:
Self-Service & Remote Management
Enable your IT team to manage devices and troubleshoot issues remotely with powerful self-service tools.
Security focused
Protect your business with Managed Detection and Response and Next Generation Anti-Virus for real-time threat defence.
Incident Commander
A dedicated expert to coordinate and manage critical incidents, ensuring fast resolution and minimal disruption.
Proactive device monitoring
Continuous monitoring of systems and devices with automated alerts and proactive fixes to prevent downtime.
Patching (OS & 3rd Party Apps)
Regular updates for operating systems and third-party applications to close security gaps and keep you compliant.
Asset Inventory Reporting
Comprehensive visibility of all assets, enabling efficient device management and informed decision-making.
Co-Managed IT That Works for Your Business
As a larger SME or enterprise, you already have an IT team and likely manage an in-house first-line support desk with infrastructure and networking expertise. Trustack’s Beyond Co-Managed solutions are designed to complement your existing capabilities, providing advanced tools, security, and strategic guidance. We start by understanding your needs and how we can help protect your digital environment.
Why Choose Trustack?
At Trustack, everything we do is designed to support and empower our customers. From the way we work to the solutions we deliver, our focus is on creating real value, building trust, and helping your business thrive.
Customer First, Always
We put our customers first always. we’re proactive, responsive, and design solutions around your team and business priorities.
Excellence Through Teamwork
Our collaborative team works seamlessly with your internal IT staff for maximum support and efficiency.
Trusted Innovation & Integrity
We use proven technologies, rigorously test solutions, and provide clear guidance to protect your business and support growth.
Hear From Our Customers
Unipres
Andrew Furness
Controller – Information Systems,
Unipres UK Limited
“Trustack has been a trusted partner of Unipres for 11 years now. The stack of products they’ve worked with us to implement at Unipres has grown from an initial implementation of VMWare vSphere to VMware Horizon, Veaam Backup and Replication and Trend Deep Security to name a few. We feel confident that they will implement IT solutions tailored to our business needs and deliver them to the requirements and quality Unipres expect as an organisation.”
Collingwood Business Solutions
Michael Ward
IT Director,
Collingwood Business Solutions Limited
“Trustack are a trusted partner who have worked with us for a number of years. They know our business and have in depth knowledge of our complex infrastructure whether that be security, networking, virtualisation or any other parts that play an integral role in our success as an IT service provider and Insurance distribution business. Trustack have been a major part of Collingwood’s success working with us to enable us to scale accordingly with innovative solutions and robust security.”
Muckle LLP
Andrew Black
Director of IT,
Muckle, LLP
“We rely on Trustack to help us deliver innovative, cost-effective technology. Their extensive technical knowledge and legal industry experience means they always offer us reasoned, pragmatic advice.”
“Trustack always stay one step ahead when it comes to providing the latest products and services. They understand our business and work proactively with our IT team to ensure we always deliver the best service to the firm and our clients.”
