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Authors:

Emma Phillips

Publish Date:

27 October 2023

What is Managed Detection and Response (MDR) and how can it help my business?

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Managed Detection and Response (MDR) is a cybersecurity service that provides organisations with 24/7 monitoring, threat detection, and response capabilities. MDR services use a combination of automated and human-led techniques to identify and respond to threats before they can cause damage to an organisation’s systems or data.
 

Implementing an Managed Detection and Response (MDR) Solution

 

As the threat landscape is ever evolving, it can be difficult for organisations to stay on the front foot and ahead of the latest threats. Organisations can quickly and effectively detect and respond to threats by implementing MDR as this solution can easily fill the gap providing the expertise and resources needed.

Due to the quick detection and response to threats, MDR reduces the risk associated with breaches and attacks. In addition to this, MDR can improve the security posture of an organisation by providing a comprehensive view of the security environment including identifying and remediating security vulnerabilities as well as implementing security best practices. With MDR you are able to free up your internal resources by automating threat detection and response meaning that the team can focus on other areas within the organisation such as increasing business performance and productivity. Some organisations have attempted to deploy their own internal security operations centre but this can be costly as you would need 4-8 fully qualified employees working on a 24/7 rota costing between £150k – £300k per annum.

“MDR is the element many companies are still missing today. Undoubtedly investment in security products and solutions will have been made, however it is the investment in the team that manage and administer these solutions that often lacks, either in terms of resource numbers or skill set of those resources. Analysing and responding accordingly to hundreds of thousands of alerts per day is a challenge most businesses can’t meet. Outsourcing this pressure to a world leading team of security specialists with specifically designed threat hunting systems is the only real way to know your systems and the security platforms you have wrapped around them are delivering, and when they don’t, that someone will catch that threat in real time.” Russell Henderson, Technical Director at Trustack

With the vast expertise and experience supplied by MDR providers they are able to distinguish between legitimate and malicious activity resulting in fewer false positives which in turn will save organisations time and resource.

Although MDR is an asset for any organisation, other security measures must also be implemented to strengthen the security posture. These important measures include a robust Next Gen Anti Virus and threat prevention solution, solid and tested immutable backup solution, employee education such as security awareness training, multifactor authentication and patching to name a few.

Using Trustack to Strengthen Your Security Posture

Trustack services are backed by world leading products which are thoroughly tested before promoting them to the client base and Trustack also use these products to secure internal infrastructure. Trustack has a proven track record in the cybersecurity landscape, as evidenced by their recent recognition as EMEA Partner of the Year by one of their vendors.

Trustack work across numerous key sectors such as housing, legal, architecture and critical infrastructure businesses who all utilise security services in varying dimensions and depths. Trustack enables access to MDR services through subscription as part of a managed services bundle or as a stand alone solution.

“The technology is there to support us from zero-day onwards in terms of looking at threats and there’s the whole peace of mind that we’ve got knowing we have eyes on our system 24×7.” Maeve Collier, Director of ICT and Change at Beyond Housing

Regarding security awareness training, Collier also stated: “We’ve seen more people talk about training and have a better awareness about it. The education side is effective and simple. You drink a cup of tea, and you watched your video, it’s so quick.”

Trustack’s MDR solution is an overlay, it isn’t dependant on other technologies already operating in your environment, we can work with you to enhance your cyber security threat detection and mitigation capabilities very quickly at an affordable price.

Call on 0191 250 3000 or email at [email protected] to find out more about security focussed solutions.

FAQs

What is the difference between EDR and MDR?

Endpoint Detection and Response (EDR) and Managed Detection and Response (MDR) are both endpoint security solutions, but they are used in different ways.

EDR is a software solution that collects and stores telemetry data from endpoints, such as computers, laptops, and mobile devices. This data includes file system changes, process creation, and network activity. EDR solutions then use this data to detect threats and send alerts to the relevant team.

MDR provides EDR capabilities but also contains additional services such as threat hunting, incident response, and remediation. Providers of MDR usually have a security team who monitor the threats and respond to any incidents.

Overall, MDR provides a more comprehensive set of security services as providers have the expertise and resources to monitor endpoints for malicious activity 24/7 ensuring they can respond to incidents more quickly and effectively than standalone IT Teams.

What does MDR do?

Managed Detection and Response (MDR) is a security service that uses a combination of technology and human expertise to detect and respond to threats. Most providers usually have a security team who monitor and respond to threats on a 24/7 basis.

MDR services typically include Endpoint Detection and Response (EDR), threat hunting and incident response. An EDR solution collects and stores telemetry data from endpoints, such as computers, laptops, and mobile devices. This data is then used to detect malicious activity and alert the relevant team. Threat hunting can be seen as a proactive approach to security and it involves searching for threats which may have not been detected in the traditional way. Various methods are used to complete this such as data analysis, social engineering and behavioural analytics. Once a threat has been identified incident response is how the system responds to a security incident. The process usually consists of identifying and containing the threat and then remediating any damage caused.

If an organisation is looking to improve security posture, reduce costs and free up internal resource then an MDR solution may be a valuable tool to consider.

Does MDR replace SIEM?

No, Managed Detection and Response (MDR) does not replace Security Information and Event Management (SIEM). Both are valuable tools but offer different capabilities.

A SIEM solution collects and analyses security logs from a variety of sources, such as firewalls, intrusion detection systems, and web application firewalls. These logs can then be used to detect threats, investigate incidents, and comply with security regulations.

MDR is a security service that uses a combination of technology and human expertise to detect and respond to threats. Most providers usually have a security team who monitor and respond to threats on a 24/7 basis.

Organisations should consider using both MDR and SIEM to get the most comprehensive security coverage possible and improve security posture.

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About the Authors

Emma Phillips

Marketing Executive

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