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Privileged Access Management Services

Privileged Access Management Services in Newcastle, The North East and Nationwide.

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Reduce the risk of insider threats, compromised accounts and unauthorised access with Trustack’s Privileged Access Management services. We deliver project‑led PAM solutions that help organisations control, monitor and audit privileged access across their environment, ensuring sensitive systems and data remain protected.

Our Valued Customers

Controlled Privileged Access

Manage who has access to critical systems, when they have access, and what they can do once connected.

Complete Visibility & Auditability

Gain full visibility of privileged access activity through session monitoring, recording and audit trails.

Secure Third‑Party Access

Provide suppliers, consultants and support providers with controlled, time‑limited access without exposing credentials.

Built for Compliance

Support governance and compliance requirements with auditable privileged access controls and approval workflows.

Privileged Access Management Services That Reduce Risk

Privileged Access Management (PAM) helps organisations control and secure elevated access to critical systems, applications and sensitive information. Rather than allowing privileged accounts to remain permanently active, PAM introduces controls around how access is requested, approved, monitored and reviewed.

 

Many security incidents stem from stolen credentials, excessive permissions or compromised third‑party accounts. Trustack’s privileged access management services help reduce these risks by giving organisations greater control over privileged users, service accounts and external suppliers. This strengthens security, improves visibility and supports compliance across the wider IT environment.

How our PAM service works

Assess & Design

Deploy & Configure

Monitor & Govern

Why Choose Trustack?

Customer‑First Support

We work closely with your team to ensure PAM integrates smoothly into existing processes and operations.

Excellence Through Teamwork

Our security and infrastructure specialists collaborate to design practical access controls that support both security and usability.

Trusted Innovation & Integrity

We focus on implementing controls that reduce real‑world risk while supporting operational requirements and compliance.

Trusted Expertise That Supports Your Security & Compliance

At Trustack, we understand that privileged accounts represent some of the highest‑risk identities within an organisation. Whether access is required by internal administrators, third‑party suppliers or specialist consultants, controlling and monitoring privileged activity is an important part of modern security and governance.

 

Our PAM as a Service offering sits within our broader Identity & Access Management and Cyber Security services, complementing solutions such as Multi‑Factor Authentication (MFA). These services help organisations control access, reduce the risk of credential compromise and strengthen security across both cloud and hybrid environments.

Hear From Our Customers

Unipres

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Andrew Furness

Controller - Information Systems, Unipres UK Limited

“Trustack has been a trusted partner of Unipres for 11 years now. The stack of products they’ve worked with us to implement at Unipres has grown from an initial implementation of VMware vSphere to VMware Horizon, Veaam Backup and Replication and Trend Deep Security to name a few. We feel confident that they will implement specialist manufacturing IT solutions tailored to our business needs and deliver them to the requirements and quality Unipres expect as an organisation.” 

Collingwood Business Solutions

Trustack MSP Cyber Security, IT Services, IT Support. The logo for Collingwood Business Solutions features the text "Collingwood Business Solutions" accompanied by an illustration of a historical figure standing with a cape draped over one shoulder, encircled by a purple and gray border.

Michael Ward

IT Director, Collingwood Business Solutions Limited

“Trustack are a trusted partner who have worked with us for a number of years. They know our business and have in depth knowledge of our complex infrastructure whether that be security, networking, virtualisation or any other parts that play an integral role in our success as an IT service provider and Insurance distribution business. Trustack have been a major part of Collingwood’s success working with us to enable us to scale accordingly with innovative solutions and robust security”

Muckle LLP

Trustack MSP Cyber Security, IT Services, IT Support. The image showcases the logo of Muckle LLP. It features "muckle" in lowercase black letters, with "LLP" in a smaller font above the letter "e." Below the text, a horizontal line is segmented into various colors.

Andrew Black

Director of IT, Muckle LLP

“We rely on Trustack to help us deliver innovative, cost-effective technology. Their extensive technical knowledge and legal industry experience means they always offer us reasoned, pragmatic advice.”
“Trustack always stay one step ahead when it comes to providing the latest products and services.  They understand our business and work proactively with our IT team to ensure we always deliver the best service to the firm and our clients.”

Our Case Studies

PAM FAQs

What are the operational differences between deploying an on-premise PAM solution and a cloud-hosted (PAM as a Service) model?

An on‑premise deployment is managed within your own infrastructure, while a cloud‑hosted PAM as a Service model is delivered through a hosted platform. The most appropriate option depends on factors such as security requirements, operational resources and governance preferences.

How does Privileged Access Management (PAM) differ from standard Identity and Access Management (IAM)?

IAM focuses on managing user identities and access across systems, while PAM specifically controls, monitors and secures elevated or privileged access. PAM provides additional controls around administrative accounts, privileged sessions and sensitive credentials.

How do PAM services help our organisation align with UK cybersecurity regulations and frameworks, such as the NCSC CAF?

PAM helps organisations demonstrate stronger control over privileged accounts, improve accountability and reduce the risks associated with excessive permissions and credential misuse. These controls often support wider security and governance objectives.

What specific compliance benefits does a PAM solution provide for meeting UK GDPR accountability principles?

PAM solutions provide enhanced visibility and auditability of privileged activity, helping organisations demonstrate appropriate controls around access to systems and sensitive information.

How does integrating a PAM platform support a broader enterprise move toward a Zero Trust architecture?

Privileged Access Management supports Zero Trust principles by reducing standing privileges, enforcing least‑privilege access and requiring additional verification before elevated permissions are granted.

How can an IT leader effectively build a strategic business case to secure board-level approval for a PAM project?

Most PAM projects are driven by the need to reduce risks associated with privileged accounts, improve compliance and strengthen visibility into administrative activity. Demonstrating how PAM helps address insider threats, third‑party access risks and credential compromise can help build a strong business case.

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