Cisco Meraki Systems Working in the Real World

Corporate networks are stretched thin by cloud services, SaaS applications, and mobility. Plus, organisations require better connections to branch offices to deliver higher-quality network services. As they transition to a digital business model, their network topologies are significantly impacted.

The adoption of cloud services, the virtualisation of the traditional network, and an increasingly mobile workforce accessing applications in the cloud are accelerating advancements in wide area networking technologies.

We held a webinar with Cisco Meraki Systems Engineer Ben Kersnovske, Lake District National Park Authority IT Manager, Frank Blackburn and TruStack Commercial Director Phil Cambers to discuss the benefits of SD-WAN and how it performs in the real world.

You can recap on what was delivered by filling in the form below.

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Survey Shows Working From Home and Agile Working To Be More Common After Covid Crisis

A forward-thinking IT company which has helped more than 200 North East companies work from home is predicting that ‘agile working’ will become increasingly common in future.


TruStack, based in Cramlington, provides end-to-end IT services and has specialist teams covering areas including cybersecurity, Unified Communications and agile working.


Two months into lockdown, TruStack surveyed its clients to discover the impact of agile working and whether businesses are likely to encourage more employees to work away from the office in the months and years to come.


Seventy five percent of those surveyed said they expected employees to carry out more agile working in the future, while 100% said they had a more positive view of agile working as a result of Covid-19.


TruStack’s Commercial Director Phil Cambers said the survey, which was sent to businesses from a variety of industries in the private and public sectors, could help understand changing working practices for the foreseeable future across different industries.


Mr Cambers said: “We wanted to carry out this survey of our customers’ experience of agile working to ensure we can continue to provide solutions to meet their requirements.


“I would say the survey is representative of workplaces in general. It seems that many people have discovered that they can work just as well from home as they can from an office.


“Moving forward, I firmly believe many more organisations will be encouraging more agile working, and we will see a real shift in future working trends across different industries.”

The survey included responses from a broad spectrum of businesses from manufacturing, engineering, travel and tourism companies to housing associations and legal practices.


Among other products and services, TruStack has enabled its customers to work from home by providing hardware such as laptops, software, enhanced security and unified communications.


TruStack, which was formed following a merger of three IT companies in 2019, has been taking its own advice by encouraging staff to undertake agile working both before, and since, lockdown.


The company has taken on two new apprentices, as well as an engineer and salesperson since lockdown began in March, with all interviews and hiring done online.


Mr Cambers added: “We have encouraged agile working for years – I have always said that work is something you do not somewhere you go.
“We have taken on several new staff since the Covid-19 crisis began, all of which has been made possible by using the technology that we sell.

“It goes to show how the world of work is changing, and we are there to help businesses across the country to enable their agile workforce and maintain the same levels of productivity from anywhere.”

TruStack has a branch office at the Evolve Business Centre, Houghton le Spring, and its head office on the Northumberland Business Park, Cramlington.


Amongst its clients are many of the North East’s Top 200 companies – including Muckle LLP and Collingwood Business Solutions – as well as big names across the UK like the Natural History Museum and Vertu Motors.


For more information on TruStack go to www.trustack.co.uk or call 0191 250 3000 or visit our Agile Working page here.

Data Classification: What it is, why you should care and how to perform it.

Many organisations have limited resources to invest in safeguarding data. Knowing exactly what needs to be protected will help you develop a secure plan so you can allocate your budget and other resources wisely.

The best place to start is by classifying your data. Classification provides a solid foundation for a data security strategy because it helps to identify the data at risk in the IT network, both on premises and in the cloud.

In this article, we will give the data classification definition and explore the steps involved in getting started.

What is data classification?

Data classification is the process of organising both structured and unstructured data into categories. It enables more efficient use and protection of critical data, including facilitating risk management, legal discovery, and compliance processes.

For years, it was up to users to classify data they created, sent, modified or otherwise touched. Today, organisations have options for automating classification of new data that users create or collect.

What is data discovery? 

Data discovery is the process of scanning repositories to locate data. It can serve many purposes, such as enterprise content search, data governance, data analysis and visualisation. When combined with data classification, it helps organisations identify repositories that might contain sensitive information so they can make informed decisions about how to properly protect that data.

Data security

To safeguard sensitive corporate and customer data adequately, you must know and understand your data. You need to be able to answer the following questions:

  • What sensitive data, such as intellectual property (IP), protected health information (PHI), personally identifiable information (PII), and credit card numbers, do you store?
  • Where does this sensitive data reside?
  • Who can access, modify and delete it?
  • How will your business be affected if this data is leaked, destroyed or improperly altered?

Having answers to these questions, along with information about the threat landscape, enables organisations to protect sensitive data by assessing risk levels, planning and implementing appropriate data protection and threat detection measures.

Regulatory compliance

Compliance standards require organisations to protect specific data such as cardholder information (PCI DSS), health records (HIPAA), financial data (SOX) or personal data (GDPR). Data discovery and classification helps to determine where these types of data are located so you can make sure that appropriate security controls are in place and that the data is trackable and searchable as required by regulations.

Guidelines for data classification

There is no one-size-fits-all approach to data classification. However, the classification process can be broken down into four key steps, which you can tailor to meet your organisation’s needs as you develop your general data protection strategy.

Step #1. Establish a data classification policy

First, you should define a data classification policy and communicate it to all employees who work with sensitive data. The policy should be short and simple and include the following basic elements:

  • Objectives – The reasons data classification has been put into place and the goals the company expects to achieve from it.
  • Workflows – How the data classification process will be organized and how it will impact employees who use different categories of sensitive data.
  • Data classification scheme – The categories that the data will be classified into.
  • Data owners – The roles and responsibilities of the business units, including how they should classify sensitive data and grant access to it.
  • Handling instructions – Security standards that specify appropriate handling practices for each category of data, such as how it must be stored, what access rights should be assigned, how it can be shared, when it must be encrypted, and retention terms and processes.

Step #2. Discover the sensitive data you already store

Now it’s time to apply your classification policies to your existing data. You could choose to classify only new data, but then business-critical or confidential data you already have might be left insufficiently protected.

Rather than trying to manually identify databases, file shares and other systems that might contain sensitive information, consider investing in a data discovery application that will automate the process. Some technology tools report both the volume and potential category of the data.

Step #3. Apply labels

Each sensitive data asset needs a label in accordance with your data classification model; this will help you enforce your data classification policy.

Step #4. Use the results to improve security and compliance

Once you know what sensitive data you have and its storage locations, you can review your security and privacy policies and procedures to assess whether all data is protected by risk-appropriate measures.

Step #5. Repeat

Files are created, copied, moved and deleted every day. Therefore, data classification must be an ongoing process. Proper administration of the data classification process will help ensure that all sensitive data is protected.

Conclusion

Data classification is not a magic wand that ensures data security or compliance with regulatory requirements by itself. Rather, it helps organisations identify the data most critical to the business so they can focus their limited time and financial resources on ensuring appropriate data protection.

Thales 2020 Data Threat Report

Did you know that 46% of data generated by European organisations is stored within the cloud?

Click on the link below to download the Thales 2020 Data Threat report. This edition produced by the IDC runs through how organisations are securing their multi-cloud environment in 2020.

Get the report now to learn:

  • How digital transformation complicates security
  • Adoption rates of encryption for cloud data
  • Security recommendations and best practices

Data Owner vs Data Processor – Why You Need to Protect Your Own Data

There’s a common misconception among Software as a Service (SaaS) users that backup isn’t necessary for their data because it exists in the cloud – and that provider will backup and secure your data, right? Unfortunately, this is untrue. SaaS applications such as Microsoft 365 unfortunately are just as vulnerable to data loss as on-premise apps.

Why? Because the number 1 cause of data loss is human error. Staff members accidentally deleting files, opening phishing emails, accidentally downloading malware and more. 
Some scenarios where customers could lose data include:

  • Malicious deletion by a disgruntled employee or outside entity
  • Malware damage or ransomware attacks
  • Operational errors such as accidental data overwrites
  • Lost data due to cancelled app licenses

SaaS providers like Office 365 offer a convenient service to provide access to e-mail services, data storage, and collaboration tools. These features were traditionally offered from an on-premises infrastructure with services like Exchange server and SharePoint server, where the data processor and data owners tend to be the same thing.

Now let’s think about what this means in a SaaS environment, the data processing task has moved to a cloud service where you don’t need to worry about it anymore, however you are still the data owner. This means that you are still responsible for how the data is protected.

In this example, Microsoft’s responsibility as a data processor is bound by the Service Level Agreement, they operate to which guarantees that the service they offer will be available. As of Q1 2020, O365 has a 99.98% up time, or to put that into perspective, an average of 17 seconds downtime per day. Microsoft operates a resilient infrastructure, which meets stringent security qualifications such as Cyber Essentials PLUS and hardware-level resilience by operating its services from multiple data centres in dedicated regions around the world.

All of this is great for providing a service, but it doesn’t protect the data within those services that you as the data owner are responsible for. Let’s assume you have a business requirement to maintain 7 years’ worth of email data when that data lived on-premises, that requirement doesn’t suddenly go away when you move the data to the cloud. Equally, if e-mails were deleted or were subject to some kind of ransomware attack, you would rely on a backup to recover the data. The same thing still applies when the data is running in a SaaS service like O365.

This is where products like Datto SaaS Protection comes into play. For more information on how we can help or a free demo, send us an email on [email protected] or call us on 0191 2503000