Managed IT Services
Award-winning managed IT services for businesses across Newcastle, the North East and the wider UK; secure, scalable support from a trusted local IT MSP.
Tailored IT Support For Growth
Fully managed IT services built around your needs. Scale, secure, and streamline, with expert support.
Proactive IT Support & Monitoring
Our managed IT services offer 24/7 monitoring, fast response times, and proactive issue resolution to reduce downtime.
Security-First Approach
As a cybersecurity specialist, we embed robust protection into every layer of your IT environment, from endpoint to cloud.
North East IT Experts, Nationwide
We know Newcastle’s business needs and deliver managed IT services for businesses with reach across the wider UK.
Our Valued Customers
Fully Managed IT Services That Provide Protection
Our managed IT services ensure that your business will have the best possible protection. Whether you’re looking to modernise Infrastructure & Virtualisation, improve Network Connectivity, or enhance IT Security, our services are tailored to deliver measurable results.
Explore our managed IT service areas below:
Infrastructure & Virtualisation
Optimise performance and scalability with virtualised environments and modern infrastructure solutions.
Backup & Recovery
Protect your data with industry-leading backup strategies and rapid recovery options that ensure business continuity.
Network Connectivity
Stay connected with secure, high-speed networking solutions that support hybrid working and remote access.
IT Security
Safeguard your business with layered security services including threat detection, incident response and compliance support.
Microsoft Cloud
Leverage the power of Microsoft 365 and Azure with expert deployment, migration and management services.
Business Continuity & Disaster Recovery
Ensure resilience with tailored continuity planning, disaster recovery and risk mitigation strategies.
Tailored IT Support That Grows With You
At Trustack, we understand that no two businesses are the same. That’s why our managed IT support services are tailored to your specific needs. From Business Continuity & Disaster Recovery to scalable cloud solutions, we help you stay ahead of change and make technology a driver of growth. Discover how our Backup & Recovery and Microsoft Cloud services can support your wider IT strategy.
Why Choose Trustack?
At Trustack, everything we do is designed to support and empower our customers. From the way we work to the solutions we deliver, our focus is on creating real value, building trust, and helping your business thrive.
Customer First, Always
We prioritise your experience at every step. We are proactive, responsive, and committed to being a stress free IT managed service provider
Excellence Through Teamwork
Our collaborative team works seamlessly to provide expert guidance and consistent, high-quality service tailored to your needs.
Award-Winning MSP IT Company
Recognised in the Channel Futures MSP 501 list, we’re among the top managed service IT providers globally.
Hear From Our Customers
Unipres
Andrew Furness
Controller – Information Systems,
Unipres UK Limited
“Trustack has been a trusted partner of Unipres for 11 years now. The stack of products they’ve worked with us to implement at Unipres has grown from an initial implementation of VMWare vSphere to VMware Horizon, Veaam Backup and Replication and Trend Deep Security to name a few. We feel confident that they will implement IT solutions tailored to our business needs and deliver them to the requirements and quality Unipres expect as an organisation.”
Collingwood Business Solutions
Michael Ward
IT Director,
Collingwood Business Solutions Limited
“Trustack are a trusted partner who have worked with us for a number of years. They know our business and have in depth knowledge of our complex infrastructure whether that be security, networking, virtualisation or any other parts that play an integral role in our success as an IT service provider and Insurance distribution business. Trustack have been a major part of Collingwood’s success working with us to enable us to scale accordingly with innovative solutions and robust security.”
Muckle LLP
Andrew Black
Director of IT,
Muckle, LLP
“We rely on Trustack to help us deliver innovative, cost-effective technology. Their extensive technical knowledge and legal industry experience means they always offer us reasoned, pragmatic advice.”
“Trustack always stay one step ahead when it comes to providing the latest products and services. They understand our business and work proactively with our IT team to ensure we always deliver the best service to the firm and our clients.”
Our Case Studies
Managed IT Services FAQs
What are managed IT services?
Managed IT services involve outsourcing your IT operations to a specialist provider who monitors, maintains and supports your systems proactively.
What are the benefits of managed IT?
Benefits include reduced downtime, enhanced security, predictable costs, and access to expert support without the overhead of an in-house team.
Is managed IT better than in-house IT?
For many businesses, managed IT offers greater flexibility, scalability and cost-efficiency compared to maintaining a full internal IT department. Depending on your in-house capacity, Trustack can go so far as to manage security on your individual endpoints, network, and data storage, or simply support your IT team with a patch management regime or remote monitoring of your Windows servers.
What is the scope of Trustack’s IT Managed Services?
Our services cover infrastructure, cloud, security, backup, connectivity and strategic IT planning, tailored to your business needs.
Why should I choose Trustack as my managed IT provider?
As a trusted provider of Managed IT services in Newcastle and the North East, we combine local expertise with global recognition. Our Beyond support packages have been designed to cover the security needs of business ranging from small, owner-managed operations to enterprise clients with thousands of employees.