Beyond Supported
Responsive IT support when you need it most. Expert helpdesk assistance, monitoring, and essential security across Newcastle and UK-wide.
Responsive Helpdesk Support
Get fast, expert assistance for day-to-day IT issues. Our team is available when you need us most, so problems are resolved quickly.
Proactive Monitoring
We continuously monitor your systems. Automated alerts and proactive remediation help prevent downtime.
Security Built-In
Advanced protection with Managed Detection and Response and Next Generation Anti-Virus.
Cost-Effective Solution
Designed for SMEs and growing businesses, enterprise-level IT support and security without unnecessary overheads.
Our Valued Customers
Essential IT Support for Growing Businesses
Our Beyond Supported service is ideal for organisations that need reliable IT assistance without the complexity of full management. We provide responsive helpdesk support, proactive monitoring, and security-focused solutions to keep your systems running smoothly and your data protected.
Explore some of the features below:
Device Misconfiguration Remediation
Identify and correct misconfigured devices to reduce vulnerabilities and maintain compliance.
Automated Patch Management
Streamline updates for operating systems and third-party apps to close security gaps quickly.
Immutable Storage
Protect backups from tampering or deletion with secure, unchangeable storage solutions.
Privileged Access Management
Control privileged accounts with advanced policies and auditing to prevent misuse, reduce risk, and maintain compliance
Managed Detection & Response
Real-time threat detection, expert-led analysis and rapid remediation to contain attacks quickly and minimise impact.
Azure
Optimise and secure your Microsoft Azure environment with expert configuration and monitoring.
IT Support That Fits Your Business
Whatever your size and capability, we can give you access to “best in class” technologies and solutions for you to deploy.
Beyond Supported is perfect for organisations that need dependable IT support without full outsourcing. Trustack provides responsive assistance, proactive monitoring, and security-focused solutions tailored to your needs. Trustack’s Supported solutions are tailor made to meet your business needs. We want to know what you need & how we can assist in protecting your digital environment.
Why Choose Trustack?
At Trustack, everything we do is designed to support and empower our customers. From the way we work to the solutions we deliver, our focus is on creating real value, building trust, and helping your business thrive.
Customer First, Always
We put our customers first always. We’re proactive, responsive, and focused on delivering a smooth experience at every step.
Excellence Through Teamwork
Our collaborative team works seamlessly to deliver seamless IT assistance and consistent, high-quality service.
Trusted Innovation & Integrity
We use proven technologies, rigorously test solutions, and provide clear guidance to protect your business and support growth.
Hear From Our Customers
Unipres
Andrew Furness
Controller – Information Systems,
Unipres UK Limited
“Trustack has been a trusted partner of Unipres for 11 years now. The stack of products they’ve worked with us to implement at Unipres has grown from an initial implementation of VMWare vSphere to VMware Horizon, Veaam Backup and Replication and Trend Deep Security to name a few. We feel confident that they will implement IT solutions tailored to our business needs and deliver them to the requirements and quality Unipres expect as an organisation.”
Collingwood Business Solutions
Michael Ward
IT Director,
Collingwood Business Solutions Limited
“Trustack are a trusted partner who have worked with us for a number of years. They know our business and have in depth knowledge of our complex infrastructure whether that be security, networking, virtualisation or any other parts that play an integral role in our success as an IT service provider and Insurance distribution business. Trustack have been a major part of Collingwood’s success working with us to enable us to scale accordingly with innovative solutions and robust security.”
Muckle LLP
Andrew Black
Director of IT,
Muckle, LLP
“We rely on Trustack to help us deliver innovative, cost-effective technology. Their extensive technical knowledge and legal industry experience means they always offer us reasoned, pragmatic advice.”
“Trustack always stay one step ahead when it comes to providing the latest products and services. They understand our business and work proactively with our IT team to ensure we always deliver the best service to the firm and our clients.”
