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IT Support Packages

Flexible, proactive IT support packages to keep your business running smoothly. Trustack delivers expert services across the North East, and UK-wide.

Free IT Consultation
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Tailored Support Plans

Choose the level of IT support that fits your business needs and budget.

Monitoring & Maintenance

Reduce downtime with continuous system checks and updates.

Scalable Solutions

Packages that grow with your business, from SMBs to enterprise.

UK-Wide Coverage

Local expertise in Newcastle and the North East, with nationwide reach.

Our Valued Customers

Trustack MSP Cyber Security, IT Services, IT Support. A blue elliptical shape with a white "U" in the center, accompanied by the text "UNIPRES UK" in bold black capital letters below it.
Trustack MSP Cyber Security, IT Services, IT Support. The image displays the logo for Karbon Homes, with the word "karbon" in a gradient color ranging from red to blue and the word "homes" in blue underneath it. The background is white, subtly capturing their modern approach similar to implementing an SD-WAN solution.
Trustack MSP Cyber Security, IT Services, IT Support. Logo of Lake District National Park featuring a circular design with stylized purple mountains and lakes inside, crafted with meraki. The text "Lake District National Park" is written below in purple capital letters.
Trustack MSP Cyber Security, IT Services, IT Support. The logo for Collingwood Business Solutions features the text "Collingwood Business Solutions" accompanied by an illustration of a historical figure standing with a cape draped over one shoulder, encircled by a purple and gray border.
Trustack MSP Cyber Security, IT Services, IT Support. The image is a logo with a light blue background. It features a white outline of a house to the left, resembling the protective shield of an anti-virus icon, and the text "Beyond Housing" in white to the right.

IT Support Packages That Keep You Connected & Secure

Our Beyond IT Support packages ensures that your business will have the best possible protection – a carefully curated tech stack that we place our trust in.  Trustack offers flexible options that adapt to your requirements from beyond fully managed to beyond-co managed to beyond supported. Our team is dedicated to seeking out and delivering the most effective, innovative cybersecurity solutions on the market. We never offer anything we don’t use ourselves. 

Explore our Beyond services for advanced support below:

Beyond Fully Managed

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Complete IT management with advanced security and a dedicated incident commander for total peace of mind.

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Beyond Co-Managed​

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Shared responsibility with your internal team, combining our expertise with your in-house knowledge.

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Beyond Supported

Trustack MSP Cyber Security, IT Services, IT Support. A group of six green, simplified human figures standing side by side in two groups of three, facing forward. The figures are evenly spaced, with no distinguishing features, embodying the unified collaboration promoted by Trustack MSP. The background is transparent.

Essential IT support when you need it, with responsive helpdesk assistance and proactive guidance.

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Trustack goes Beyond

Keeping on top of cyber threats takes more time and resources than most companies have. Even with the right tools in place, breaches are a matter of when, not if; early awareness will allow you to recover fast in the event of a breach. Since 2008, we have been protecting businesses like yours, and our customers stay with us.

Our support packages have been designed to cover the security needs of business ranging from small, owner-managed operations to enterprise clients with thousands of employees.

Why Choose Trustack?

At Trustack, everything we do is designed to support and empower our customers. From the way we work to the solutions we deliver, our focus is on creating real value, building trust, and helping your business thrive.

Customer First, Always

We put our customers first always. We’re proactive, responsive, and focused on support designed around your business priorities.

Excellence Through Teamwork

Our collaborative team works seamlessly to provide expert support and consistent, high-quality service.

Trusted Innovation & Integrity

We rigorously test every solution to ensure it’s right for your business, always with integrity and your goals in mind.

Hear From Our Customers

Unipres

Trustack MSP Cyber Security, IT Services, IT Support. A blue elliptical shape with a white "U" in the center, accompanied by the text "UNIPRES UK" in bold black capital letters below it.

Andrew Furness

Controller – Information Systems,

Unipres UK Limited

“Trustack has been a trusted partner of Unipres for 11 years now. The stack of products they’ve worked with us to implement at Unipres has grown from an initial implementation of VMWare vSphere to VMware Horizon, Veaam Backup and Replication and Trend Deep Security to name a few. We feel confident that they will implement IT solutions tailored to our business needs and deliver them to the requirements and quality Unipres expect as an organisation.”

Collingwood Business Solutions

Trustack MSP Cyber Security, IT Services, IT Support. The logo for Collingwood Business Solutions features the text "Collingwood Business Solutions" accompanied by an illustration of a historical figure standing with a cape draped over one shoulder, encircled by a purple and gray border.

Michael Ward

IT Director, 

Collingwood Business Solutions Limited

“Trustack are a trusted partner who have worked with us for a number of years. They know our business and have in depth knowledge of our complex infrastructure whether that be security, networking, virtualisation or any other parts that play an integral role in our success as an IT service provider and Insurance distribution business. Trustack have been a major part of Collingwood’s success working with us to enable us to scale accordingly with innovative solutions and robust security.”

Muckle LLP

Trustack MSP Cyber Security, IT Services, IT Support. The image showcases the logo of Muckle LLP. It features "muckle" in lowercase black letters, with "LLP" in a smaller font above the letter "e." Below the text, a horizontal line is segmented into various colors.

Andrew Black

Director of IT,

Muckle, LLP

“We rely on Trustack to help us deliver innovative, cost-effective technology. Their extensive technical knowledge and legal industry experience means they always offer us reasoned, pragmatic advice.” 

“Trustack always stay one step ahead when it comes to providing the latest products and services. They understand our business and work proactively with our IT team to ensure we always deliver the best service to the firm and our clients.”

Our Case Studies

Trustack MSP Cyber Security, IT Services, IT Support. A digital rendering of a house design showcasing improved data protection features blends wireframe and detailed architectural elements. The structure includes multiple stories, large windows, a circular stairwell, and a red-tiled roof with balconies. Blueprints are visible beneath the rendering.

Mitigating phishing attacks for an architecture practice

Trustack MSP Cyber Security, IT Services, IT Support. Modern three-story residential buildings with large windows and balconies, featuring a combination of white and dark grey exteriors, line a clean, well-maintained street with young trees in planters. If you have Hosted Telephony Frequently Asked Questions, support is just around the corner under the clear blue sky.

24/7 Threat Visibility Gives Non-Profit Housing Provider Peace of Mind

Trustack MSP Cyber Security, IT Services, IT Support. A person in a suit interacts with a visual network diagram, representing a technological ecosystem. The diagram features icons such as a gear, a hard hat-wearing individual, a robotic arm, and AI—all linked to depict the intricate relationships within the UK manufacturing sector.

Strengthening Security & Data for Leading UK Manufacturer

Take your IT to the next level

Protect your business from new IT threats and increase your IT uptime with a team you can trust.

Free IT Consultation