Home Financial Sector

IT Support for Financial Services

Managed IT Services That Protect Sensitive Data and Build Client Trust.

Award-Winning IT Support for Financial Services in The North East

Financial institutions contend with complex IT challenges every day. High-value data and large transactions make them prime targets for ransomware, phishing, and brand impersonation. Hybrid working adds exposure through home networks and remote devices, while extensive regulatory obligations and third-party dependencies raise the stakes for security, compliance, and uptime.

These pressures require IT support for financial services that protect customer data, maintain regulatory confidence, and keep operations running without interruption.

At Trustack, we understand the finance sector’s unique risk profile across different areas of your business. Our approach combines proactive IT support for finance with secure, scalable services that strengthen compliance, all tailored to your business.

Financial Sector Expertise

We understand the complexity of financial IT, delivering solutions that address regulatory and security challenges head-on.

Rapid, Proactive Support

Fast response and proactive monitoring to prevent downtime and protect critical financial systems from disruption.

Security & Compliance First

Controls, audit trails, and governance that safeguard sensitive data and support regulatory obligations.

Supporting Financial Firms With Secure & Efficient IT

Reliable IT Services That Keep Your Business Running Smoothly

Financial institutions must deliver high availability and secure collaboration while managing hybrid work and complex vendor dependencies.

This means they need managed IT services for finance that guarantee performance, resilience, and scalability. Trustack provide proactive management across core systems such as Microsoft cloud and backup services, so your teams can focus on clients.

Proactive Maintenance & Monitoring: We provide continuous system monitoring and updates to prevent issues before they occur, ensuring maximum uptime and smooth operations.

Secure Connectivity & Device Management: Reliable networks and full device management, giving users a consistent, secure experience in branches and at home.

Backup & Rapid Recovery: Regular, policy‑driven backups and fast recovery, so high-value financial data can be recovered quickly after an incident.

Scalable Cloud Solutions: Secure, scalable, and expertly managed Microsoft cloud services to protect from endpoint exposure and keep your confidential information safe.

Cyber Security to Protect Client Data & Ensure Compliance

Financial firms are routine targets for ransomware, phishing, insider threats, and brand impersonation. Our cyber security services defend customer data, support governance compliance, and reduce supply‑chain exposure through services such as threat protection, identity access, and employee training.

Advanced Threat Protection: Multi-layered threat protection across endpoints, email, and identities to block ransomware and phishing.

Secure Access: Identity access with Multi-Factor Authentication, Privileged Access Management, and Zero Trust principles to secure transactions and customer records.

User Awareness: Regular cybersecurity training to reduce human error, strengthen compliance, and prevent phishing or insider risks.

Regulatory Compliance: Policies, audit trails, and governance to align with GDPR and other requirements, to alleviate high regulatory pressure and maintain your reputation.

FAQs

How does your IT support help us meet the latest FCA 'Operational Resilience' requirements?

Our IT support is designed to align with FCA Operational Resilience requirements by ensuring your critical business services remain within impact tolerances during any disruption. This includes scenario testing, dependency mapping, and third-party risk management. Regular governance reviews and resilience planning enable you to prevent, adapt to, and recover from operational incidents, helping you maintain customer confidence and meet FCA expectations.

What specific controls do you implement to help us pass an IT Audit or CASS assurance review?

We deploy layered controls to meet FCA and CASS standards. This includes maintaining audit‑ready documentation and utilising immutable backups to support compliance. Regular internal audits and vulnerability checks further strengthen your environment, ensuring smoother assurance reviews, protecting client assets, and supporting strong governance.

Do you provide the strategic vCIO guidance SMBs need for their IT roadmap?

Yes. We provide all customers with strategic guidance to ensure their IT roadmap aligns with business objectives and compliance requirements. This includes infrastructure assessments, cybersecurity reviews, and clear budgeting forecasts. Quarterly updates ensure scalability and resilience, turning IT into a strategic asset for SMB growth and risk reduction.