At TruStack we believe in a few simple fundamentals; do the right thing, deliver the best solution possible and always keep an eye on the future.
IT Managed Services
A shared ownership model of IT infrastructure is highly efficient way to ensure smooth delivery of applications to your staff and customers.
We manage the infrastructure we install, giving clients peace of mind every step of the way and enabling them to focus on managing their line of business applications.
We have a dedicated team of analysts who triage problems alongside the vendors, when necessary, and are available 24/7 365 days a year for high-priority incidents.
Our managed service solution also helps forecast problems before they become severe enough to impact business.
For our customers who already have IT departments, we can augment these teams with proactive monitoring services whereby we communicate issues or indicators of failure before they become an issue working in collaboration as an extension to your team.
‘TruStack have supported our infrastructure since 2009. We have an excellent relationship with them and see them as an extension to our own internal team. We have a user estate of 300 users and a multitude of applications and our responsibility to the business is huge. Having the support of an award-winning business such as TruStack has been invaluable to our business and over the years the stability of our infrastructure has been testament to the quality pro-active support TruStack give us’
Ian Blake, Head of IT, Port of Tyne