Important Updates To Office Support

Office 2016 for Mac and Office 2010 will reach their end of support on October 13, 2020. After this date, Microsoft will no longer provide technical support, bug fixes, or security updates for Office 2016 for Mac and Office 2010. You will still be able to use these versions of Office, but over time, organisations will face an increase in security risks and compliance issues.

Running legacy platforms allows security exploits to be leveraged against businesses and so retaining Office 2010 which Microsoft will no longer patch or bug fix is a significant risk.

Therefore because of the changes listed above, we strongly advise that you move to a current agile platform such as Microsoft 365.

Those who have Cyber Essentials or Cyber Essentials Plus will not be able to maintain the accreditation as the Microsoft platforms will not be patched. To have these accreditation’s patches must be deployed within two weeks.

Why Move to Microsoft 365?

Businesses who adapted best to Covid-19 were those who were already using current technology and leveraging tools such as Teams, securely ahead of the lock down.

Those business were already benefiting from agile working practices which their staff and clients benefited from. Meanwhile, others were left unprepared and looking for last minute solutions to remote and agile working, this is now the opportunity for those businesses behind the curve to pull themselves into the present day with up to date technology.

Benefits Include

  • Reduction in on premises infrastructure to manage by moving to the cloud.
  • No long contracts. The ability to flex up or down depending on the size of your workforce. Removes uncertainty should there be a sudden increase or decrease in staff members.
  • Always entitled to the latest version of the software.
  • Easy license management. 
  • Experts on hand at TruStack to help guide you through your journey.

Contact us today to claim a FREE 30 minute consultation.

You can also read more on Agile Working by clicking here.

End of Life Support

Pre-Sales Technical Consultant – Ian Sanderson

Just in case you missed it, Ian Sanderson gives his take on End of Life Support products that we all know and love.

You may be aware of some of the VMware technologies which are going end of life at the start of 2020:

  • vSphere 6.0
  • Horizon View 6.x
  • Some older versions of SRM

So, how do you maintain a supported solution in your environment? The simple answer for this is. If you are running any of these older software versions, upgrade to the latest versions. However, we want to talk to you about other considerations you might not have thought about.

With Microsoft, it’s the same idea, these are all going end of life in January 2020;

  • Server 2008 R2
  • Windows 7
  • Exchange 2010
  • Office 2010
  • Small Business Server 2011 which incorporates Server 2008 and Exchange 2010

There are several options here, like we say you can upgrade these. However again, there are other points to consider.

Let’s look at Office 365. Office 365 is on a lot of IT managers and IT directors’ radars. It’s making waves into enterprise and the smaller customers and is a compelling option especially when you are looking at licence renewal. You might be buying Open Value Subscriptions for licencing; however, Microsoft really want you to move to Office 365. That gives you Exchange online and Office applications to name a few. It also means you can decommission some on premises servers like Exchange and SharePoint. In doing so, it’s taking care of a lot of the potential problems that are on the list of software that is going End of Life. Again, it’s not the right option for everyone, but it is worth considering.

So, what does this mean for you?

It means no vendor support on the products which we have mentioned and no security updates or software updates, but it doesn’t mean these solutions are going to stop working on those dates when they go End of Support. There are still organisations running XP!

However, there are some considerations if you are not upgrading these older versions of software.

The first one is if you have a requirement to comply with accreditations such as Cyber Essentials Plus. If you aren’t running a version of software receiving the latest security update, that’s going to be a fail. With Cyber Essentials Plus, you must demonstrate that your security posture meets the requirements of the Cyber Essentials plus assessment.

We won’t go into too much detail on this post, however, on the networking front you need to look at Firewalls. If you have client VPN connections, there are solutions to tighten security from the likes of Gemalto to allow Two Factor Authentication to ensure that you are hardening your layers of defence.

On the application layer, Exchange, Office, Horizon, if you keep those up to date then you will be helping to minimize risk, however there are products to wrap around that as well which will help with your defence in depth strategy. Third party patching solutions from Ivanti which not only patch the operating system but also patches other third-party applications such as Chrome and the WebEx Plugin. Or you have Trend End Point manager as well to help protect those applications.

Another solution from Trend Micro is Virtual Patching. It relies on the global defence network to analyse emerging threats that are out there like the WannaCry’s, Petya’s or any other ransomware attack. With this information it will create a virtual patch to mitigate the threat and minimise risk of an emerging threat infiltrating the application layer of your environment until you have time to implement a hot fix from the vendor to permanently resolve the issue.

Before you can even think about a defence in depth strategy or upgrading those systems which might be End of Life, it is a good idea to assess your estate to establish a baseline of what it is you have. As we mentioned earlier on Horizon View, if you just click upgrade it might have a major impact on the rest of the environment. Once you have assessed, you have a few different options and you can formulate an upgrade or migration plan, or you can do nothing and accept the risks.

How can TruStack help?

It can be hard enough finding time to run business as usual, never mind picking up additional projects. We can assess your environment to find out what you have and identify what is at risk. This includes the outer perimeter of your network, all the way to the centre where the data lives. Based on our findings we would then compile a report on what we believe you should focus your attention on, what’s End of Life and what to upgrade.

We can also proactively monitor the environment, identify problems before and as they occur and even patch and upgrade those systems basis to minimise risk. If you would prefer someone else to look after your environment entirely then we offer a full managed service where all of this would be taken care of you.