A forward-thinking IT company which has helped more than 200 North East companies work from home is predicting that ‘agile working’ will become increasingly common in future.


TruStack, based in Cramlington, provides end-to-end IT services and has specialist teams covering areas including cybersecurity, Unified Communications and agile working.


Two months into lockdown, TruStack surveyed its clients to discover the impact of agile working and whether businesses are likely to encourage more employees to work away from the office in the months and years to come.


Seventy five percent of those surveyed said they expected employees to carry out more agile working in the future, while 100% said they had a more positive view of agile working as a result of Covid-19.


TruStack’s Commercial Director Phil Cambers said the survey, which was sent to businesses from a variety of industries in the private and public sectors, could help understand changing working practices for the foreseeable future across different industries.


Mr Cambers said: “We wanted to carry out this survey of our customers’ experience of agile working to ensure we can continue to provide solutions to meet their requirements.


“I would say the survey is representative of workplaces in general. It seems that many people have discovered that they can work just as well from home as they can from an office.


“Moving forward, I firmly believe many more organisations will be encouraging more agile working, and we will see a real shift in future working trends across different industries.”

The survey included responses from a broad spectrum of businesses from manufacturing, engineering, travel and tourism companies to housing associations and legal practices.


Among other products and services, TruStack has enabled its customers to work from home by providing hardware such as laptops, software, enhanced security and unified communications.


TruStack, which was formed following a merger of three IT companies in 2019, has been taking its own advice by encouraging staff to undertake agile working both before, and since, lockdown.


The company has taken on two new apprentices, as well as an engineer and salesperson since lockdown began in March, with all interviews and hiring done online.


Mr Cambers added: “We have encouraged agile working for years – I have always said that work is something you do not somewhere you go.
“We have taken on several new staff since the Covid-19 crisis began, all of which has been made possible by using the technology that we sell.

“It goes to show how the world of work is changing, and we are there to help businesses across the country to enable their agile workforce and maintain the same levels of productivity from anywhere.”

TruStack has a branch office at the Evolve Business Centre, Houghton le Spring, and its head office on the Northumberland Business Park, Cramlington.


Amongst its clients are many of the North East’s Top 200 companies – including Muckle LLP and Collingwood Business Solutions – as well as big names across the UK like the Natural History Museum and Vertu Motors.


For more information on TruStack go to www.trustack.co.uk or call 0191 250 3000 or visit our Agile Working page here.